IT Systems & A/V Engineer, Whatnot
$145-155k
+ Equity
More information about location
Live stream platform & marketplace
Open for applications
Live stream platform & marketplace
1001+ employees
Open for applications
$145-155k
+ Equity
More information about location
1001+ employees
Company mission
To enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- You should have strong internal customer support skills, excellent problem solving abilities, and a knack for working cross-functionally in a fast-paced, multi-project environment
- Our ideal candidate will bring hands-on technical experience with many tools listed below, as well as the curiosity and adaptability to learn new ones
- In addition to 4+ years of experience as an IT professional in a high growth and/or tech company and 2+ years of experience with onsite events A/V support and coordination, you should have:
- A proven track record of deploying and maintaining cloud-based corporate applications and automations for access management, security, and collaboration
- Strong communication and relationship-building skills across all levels, including executives and external partners, with an ability to influence and lead without authority
- Experience leading large-scale IT projects with strategic planning and detailed documentation (decision docs, requirements, test plans, deployments)
- Solid understanding of onboarding & offboarding business processes, with the ability to translate this into technical hardware and software needs
- Proven success in scaling IT processes with automation and emerging technology for high-growth environments
- Experience in managing collaboration tools for remote & distributed teams (Google Workspace, Okta, Zoom, Slack, Alassian Jira, internal AI chatbots, etc.)
- Hands-on background developing workflow automations in lightweight iPaaS tools
- Robust understanding of core IT systems & operations processes: hardware inventory management, internal service desks, MDM, IAM, A/V & video conferencing, and Wi-Fi & VPN
- Strong knowledge of MDM best practices and hands-on experience with Apple Macbooks, Kandji, Snipe, Microsoft Windows, Intune, Azure Active Directory, and/or equivalents
- Solid understanding of security and privacy principles with experience in Verkada, Nightfall, and Proofpoint preferred
- Familiarity with computer networking, especially cloud-based SD-WAN and SDN (Cisco Meraki)
- Live Event A/V Experience with Dante-based digital audio networks, managing wireless microphone and IEM systems (Shure, Sennheiser, Lectrosonics), audio consoles (e.g., Yamaha CL/QL, Allen & Heath, Midas) and DSPs (e.g., Q-SYS, Biamp, BSS), and experience managing A/V for a live event
- Detail-oriented problem solver with strong organizational and documentation skills, able to manage multiple projects and navigate ambiguity with ease
- Hands-on approach with excellent communication and a passion for providing direct support
What the job involves
- Join our growing IT team! You will work cross functionally with our Security, Finance, Marketing/Events, and People team, as well as stakeholders across the company to ensure we are providing all employees with an exceptional experience from onboarding to offboarding, enabling them with the appropriate hardware and software to effectively do their job
- As our IT Systems & A/V Engineer, you will engage stakeholders throughout the company to understand the needs and priorities to securely implement and maintain corporate applications, while promoting IT best practices cross-functionally
- Implement and maintain tools for IT operational efficiencies and automation, with a lens on innovative and modern technology (i.e. AI chatbots)
- Ensure technological compliance with evolving security standards and policies, while future-proofing automations, computer systems, MDM, office network infrastructure, and remote collaboration tools
- Streamline and optimize the configuration and workflows for access management with Workday data, Okta configuration, and downstream applications
- Develop requirements, build, and thoroughly test workflows and automations in iPaaS tooling (i.e. Zapier) to automate manual processes for IT and business stakeholders
- Create, maintain, and promote standards, procedures, and documentation for IT
- Champion IT company wide by ensuring quality internal customer service for our global company through service desk tickets and access administration
- Travel to our offices and events on a periodic basis to provide onsite AV, networking, and conferencing support
- Partner closely with leadership to build and report on team OKRs and roadmaps
- Build and maintain vendor relationships and third party services as needed
- Onsite Event Support:
- Design, deploy, and operate Dante-based digital audio networks, ensuring optimal configuration, routing, and redundancy
- Lead setup, operation, and strike of A/V systems for general sessions, breakout rooms, and exhibit halls
- Diagnose and resolve Dante, signal flow, or device configuration issues in real time
- Partner with clients, producers, and exhibitors to deliver exceptional technical results
Our take
Live shopping is changing the way people engage with eCommerce and Whatnot is one of the key platforms driving this shift. The company operates across the US, UK, and Europe, where millions of people connect each day to buy, sell, and build communities around shared interests.
Founded in 2019, Whatnot allows real-time auctions where buyers can watch sellers showcase products and share their expertise, creating a more interactive and personal shopper experience. Sellers include individual creators and small businesses who use live shows to reach audiences and grow their online presence.
As of 2025, the company reports over $6B in sales, with sellers earning significantly more on average than other major marketplaces. And with a range of investor support, Whatnot is committed to developing new ways to make online shopping more social and community-driven.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
Jon Malkemus, VP Product Design
Insights
54% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2025
$225m
SERIES F
Jan 2025
$265m
SERIES E
Total funding: $974.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary.
- Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period.* Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements,
- Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be kind
Company HQ
Venice, Los Angeles, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder & CTO)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
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