Business Support Assistant, NEC Software Solutions
£24.6-28k
More information about location
Specialist software and outsourcing services
Posted today
Specialist software and outsourcing services
1001+ employees
Posted today
£24.6-28k
More information about location
1001+ employees
Company mission
Building software and services that help keep people safer, healthier and better connected worldwide.
Role
Who you are
- Strong ability to multitask and prioritise across a diverse range of workstreams
- Comfortable working in a fast-paced, dynamic environment
- Tech-savvy and comfortable engaging with people remotely and sensitively
- Experience creating and maintaining spreadsheets and managing data
- Strong attention to detail
- Strong communication skills, both written and verbal
- Some experience in writing internal communication, such as newsletters and guides
- A solid background in administration, with a focus on supporting teams and processes
- Ability to hit the ground running and adapt quickly to new challenges
- Familiar with MS365 package
What the job involves
- We are looking for a proactive and detail-oriented Business Support Assistant to join the multi-disciplinary team at NEC Digital Studio
- You will play a crucial role in ensuring the smooth running of internal processes, supporting team members and maintaining an inclusive and engaging environment for everyone in our team
- You will have strong communication skills, both written and verbal and have experience in administration and process improvement, but most importantly you love to help
- The Business Support Team in NEC Digital Studio are an integral part of the team and in this role no week will be the same; you could be helping to plan an event one week and onboarding a new member of the team the next
- Onboarding Support - Coordinate the onboarding of new staff, ensuring they have a positive and smooth transition into the NEC Digital Studio team. This includes developing and improving onboarding materials and making new staff feel welcome
- IT Support - Liaise with our IT team to help staff with hardware/software issues and ensure they have the necessary access to tools and systems
- Internal Process Improvement - Document, refine, and create new internal processes to help NEC Digital Studio operate more efficiently and effectively
- Studio Management - Help nurture and support inclusive, enriching, and accessible physical and digital studio spaces for team collaboration
- Communication - Be a confident and effective communicator, ensuring staff are informed about company updates, day-to-day activities, and key strategic objectives
- Administrative Support - Provide general administrative support to ensure smooth operations, from managing schedules to maintaining documentation
Application process
- We will close this role as soon as we find a suitable candidate, so please don’t hesitate to submit your application
Salary benchmarks
Our take
NEC Software Solutions (formerly Northgate Public Services) is but one branch under the NEC Corporation umbrella. Since its acquisition by NEC Group in 2018 the company has seen substantial growth with NEC's support.
The company’s customer base is rooted in national governments and international health bodies, spanning across police forces, emergency services, local authorities, and housing providers. The company has made numerous strategic partnerships and acquired Vantage Health which has enabled it to better serve communities.
The company is facing challenges as it was ordered by the Competitions and Markets Authority to sell parts of a recent acquisition of Capita Secure Solutions, a software provider for emergency services. This was because the deal meant that ICSS and Duties Software provided by Capita would cost more for publically funded services under NEC. Regardless, NEC Software Solutions’ proven history of success at a global scale and recent start-up investments and partnerships have it well set to remain a leading provider of public sector software and services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Private Medical Healthcare
- Pension Scheme
- Life Assurance
- 25 Days Holiday
- Wellness
- Retail & Lifestyle Discounts
- Flexible Working
- Continued Learning
- CycleScheme
Company values
- Inspiring, because we make the right choices
- Involved, because our enthusiasm creates energy
- Innovative, because we always ask what’s next
Company HQ
Hemel Hempstead Industrial Estate, London, UK
Articles
Leadership
Tina Whitley
(CEO, not founder)Former Executive Director (Government and Housing) for Northgate Public Services. Previous Managing Director (Education and Libraries Software) at Capita Children's Services, and Operations Director EMEA at Convergys.
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