Accounts Receivable Collection Specialist, Avive Solutions
Temporary
Anticipated Hourly Rate: $20 - $25 USD
More information about location
3-5 days a week in office (Brisbane, CA)
Automated external defibrillators
Be an early applicant
Automated external defibrillators
21-100 employees
Be an early applicant
Anticipated Hourly Rate: $20 - $25 USD
More information about location
3-5 days a week in office (Brisbane, CA)
21-100 employees
Company mission
To increase the survival rate for sudden cardiac arrest (SCA) by proactively empowering people with reliable life-saving tools.
Role
Who you are
- Excellent communication and interpersonal skills, including the ability to maintain effective working relationships
- Communicate verbally and in writing in a professional, courteous manner with customers, team members, and other business contacts
- Must possess a friendly, polite and professional demeanor
- Strong attention to detail and accuracy, highly organized and accurate, and use good judgment
- Proficiency in using ERP systems, NetSuite experience is a plus
- Salesforce experience is a plus
- Proficient in MS Word and Excel
- Ability to work independently and within a team environment
- Collaborative, positive attitude with a willingness to work in a demanding, fast paced, and dynamic work environment for a rapidly growing company
- 2+ years of collections experience preferred
- Availability to work 40-45 hours/week
- Ability to operate standard office equipment such as copiers, scanners, phones and computer
What the job involves
- The Accounts Receivable Collection Specialist is responsible for the collection of all outstanding Accounts Receivable. Daily tasks include contacting and collecting payments from customers, documenting notes in the system that reflect the action taken and escalating those that require management review.
- Work with various teams to resolve any billing issues or discrepancies. This position requires excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment
- Overall collection of accounts receivable by contacting customers via telephone and email
- Contact customers with overdue accounts and attempt to collect while maintaining good relationships with the customers
- Assist customers with invoice related inquiries or questions
- Use internet searches, credit bureau data, post office information, and other tools to try to locate customers who have moved or changed phone numbers
- Maintain records of contacts and attempted contacts with delinquent account customers
- Partner with Customer Success and Commercial teams to resolve customer inquiries and invoice issues related to collection
- Report weekly on the status of unpaid accounts and any repayment progress
- Perform other related tasks as assigned
- Contribute to our culture of being collaborative, respectful, transparent, ethical, efficient, high-achieving, and fun!
- Negotiate payment arrangements and settlements with debtors
Our take
Sudden Cardiac Arrest (SCA) is a leading cause of death in the US, taking the lives of over 350,000 people per year. Currently, the survival rate for SCA is extremely low, but chances rise substantially if treatment can be administered quickly.
Avive Solutions exists to support better survival rates for SCA. The idea is to supply normal people with the tools to save lives, by developing and supplying automated external defibrillators (AEDs). The company's machines, which are currently the most portable FDA-approved AEDs on the market, not only act as defibrillators but also connect to other devices for remote monitoring, and can communicate with 911.
With the ultimate vision that no witnessed SCA goes untreated, there is no denying that Avive's undertaking is a noble one. Its product has been recognised by the International Design Excellence Awards, and substantial growth funding will be used to build connected AED networks in cities that enable AEDs to be used on Sudden Cardiac Arrest cases well before emergency services can arrive on scene.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 7 rounds)
Apr 2024
$56.5m
LATE VC
Mar 2022
$22m
SERIES A
Total funding: $97m
Company benefits
- Comprehensive medical, dental, and vision plans
- Employee equity package
- Monthly wellness reimbursement to support a wide range of mental health services from mindfulness to fitness
- 401k contribution of 3% of an employee's base pay - starting day one
- 11 paid holidays, accrued PTO days, and three additional floating holidays
- Business convenience stipend
- Weekly lunches and an array of snacks
- Fun team events
- As we continue to grow, we plan to add more perks and benefits
Company HQ
Brisbane, CA
Articles
Leadership
Sameer Jafri
(CEO)Founder and President of the Saving Hearts Foundation. Previously co-founded Twazer, and was a Clinical Research and Laboratory Assistant at Immunicom.
Rory Beyer
(President)Worked in Product Design at Apple. At MIT, worked on "Gecko Gloves" in the Microsystems Technology Laboratory. Also contributed to the development of a new wind turbine at Marenco Engineering Technologies Africa.
Moseley Andrews
(CTO)Studied Mechanical Engineering at MIT, and worked in the MIT Media Lab helping to develop novel sensing and imaging techniques prior to co-founding Avive Solutions.
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