Engineering Manager, Phorest
Salon Operations
Salary not provided
+ Employee Share Purchase Scheme
Java
Kotlin
Senior and Expert level
Remote from Ireland, UK
Salon management solution
Be an early applicant
Salon management solution
201-500 employees
B2BMarketingCustomer serviceSaaSBeauty
Be an early applicant
Salary not provided
+ Employee Share Purchase Scheme
Java
Kotlin
Senior and Expert level
Remote from Ireland, UK
201-500 employees
B2BMarketingCustomer serviceSaaSBeauty
Company mission
To empower and inspire salon, spa and clinic owners to grow fantastic businesses while attracting and delighting loyal clients and talented staff.
Role
Who you are
- 3+ years demonstrated impact in a similar leadership role
- Bachelor's Degree in Computer Science or a similar related field
- Experience managing people
- At least 5 years of professional experience is required, demonstrating strong proficiency in object-oriented software design. This experience should primarily be focused on API development and support, including 3rd-party integrations, utilizing languages such as Java and Kotlin
- The ability to collaboratively lead the evolution of your team’s strategy, setting unambiguous roadmaps and goals for the team and then delivering on them in a healthy, predictable and sustainable way
- You should be comfortable coaching team members. You will communicate expectations clearly and deliver individual feedback frequently
- You have a proven history of building close working relationships with your product counterparts and external stakeholders, with the ability to inspire and motivate, improve quality and productivity, while maintaining technical innovation and excellence
- Strategic thinker, with an ability to express and convey thoughts in meaningful ways in a fast paced and evolving environment, with a high degree of autonomy
- Previous hands-on development experience with complex distributed systems
- Experience working with and managing Agile teams, as well as driving improvement across the whole development process
- Experience developing and supporting engineers in their personal growth and career progression. You foster an environment where communication, teamwork, and collaboration are rewarded
- You’ll focus on quality, while increasing efficiency, delivering value and reducing waste
- So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit
What the job involves
- We are looking for a new Engineering Manager to join our Integrations & Partnerships team within the Salon Ops Group
- You will join a team who are responsible for building and maintaining Phorest’s partnership platform by implementing integrations and exposing Phorest’s capabilities through our API
- This empowers developers, partners, and clients to innovate, create new solutions, and drive growth within our ecosystem
- For this role, you will have the opportunity to be hands-on but instinctively focus on ensuring your team is set up for success first by removing any blockers
- You will be a key member of this team, collaborating with the other engineers and facilitating the day-to-day running of the team
- You will be responsible for growing, coaching and motivating a team of engineers to reach their own, and in turn Phorest’s goals
- You will work closely with the Product Manager and Designer on the team to shape the strategy and also collaborate with other teams where there is a crossover of domains
- This is an exciting opportunity for someone who wants a new challenge, where you’ll bring your experience to a supportive, growth mindset environment that will enable us to achieve our goals
- You will join a multidisciplinary group of technology, product and design folks in building the future of the hair and beauty industry
- You will be responsible for leading the Integrations & Partnerships Engineering team within the Salon Ops domain of our product, including their overall health, productivity and impact
- You will work with Engineering Managers, Product Leads and other key stakeholders to understand and shape the overarching strategy
- You will work with your team to ensure an appropriate balance of new capabilities and technical maintenance is being carried out within each development cycle so that the technical health of the platform is conserved as the platform evolves
- Help identify bottlenecks within the team, improve working processes, and ensure software delivery best practices are being used to our advantage
- You will be responsible for tracking the progress outwards to the wider teams, ensuring new capabilities are released on time and to the required quality standards
- You will champion the observability strategy within your team ensuring relevant service level objectives(SLOs) are set to measure and improve the system’s reliability. Your team will have the correct monitoring tooling in place and proactively identify and address issues
- Drive a culture of quality within the team by establishing rigorous processes and methodologies. This will include maintaining high code quality standards, defining and implementing automated testing strategies and ensuring comprehensive test coverage for both new features and existing functionality
- There is going to be hands-on work here, as a leader of this team you are going to need to understand how things work, there will be times when you will need to contribute to the team's work, review code and support them in designing and building complex distributed systems. You’ll help guide your team to design technical solutions that are appropriate in terms of scale, resilience and reliability
- You will have direct people management responsibilities for a scrum team. This will require you to:
- Have regular 1 to 1s with each person to ensure they are happy and engaged in their work, as well as to coach them through any problems they are wrestling with
- Provide regular feedback and periodic performance reviews
- Understand each person’s long-term aspirations, helping them to set goals and carve out opportunities for growth in their career that are aligned with those goals
- You will attend regular Product and Engineering management meetings, where you will have the opportunity to influence decisions that affect the entire engineering group
- You will report to the Head of Engineering of the Consumer group providing regular updates on progress and strategy while sharing any challenges the team may be facing where support is required
- You will help build our engineering brand by both talking about and sharing blog posts on the amazing work we do
Our take
Annually, significant financial losses plague salons and health spas due to both no-show appointments and sluggish periods. Addressing this predicament head-on, Phorest emerges as the solution, providing salon proprietors with user-friendly marketing software.
Phorest's software allows salons to dispatch appointment reminders and promotional details to their clientele. This seemingly uncomplicated remedy remarkably curtails no-show deficits by an impressive 70% - an extremely valuable offering.
From its inception, Phorest has consistently evolved and broadened its platform, adding features for staffing management, inventory control and strategic marketing. It has also secured funding which has enabled it to confidently vie with international contenders like Zenoti and Booker on the global stage.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2022
$12m
LATE VC
Jun 2018
$23.6m
GROWTH EQUITY VC
Total funding: $37.2m
Company benefits
- Your wellbeing is important to us - We provide private healthcare, and employee assistance program and a free online GP service (WebDoc)
- As part of our Financial Wellbeing, we provide an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection
- We help you travel by providing a bike to work scheme as well as tax saver transport tickets
- We care for your family and provide Enhanced Maternity and Paternity benefits
- We grow our own timber! We provide a great learning environment including an extensive onboarding program
- Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning
- We don't believe in formal dress codes. We prefer causal things
Company HQ
North City, Dublin, Ireland
Leadership
Ronan Perceval
(Co-Founder & CEO)Previously worked in hair salons, and also co-founded Demonware.
Jamie Myerscough
(Co-Founder & Director)Previously served as Phorest's CEO and Sales Director. Is currently CEO of Educogym.
Share this job
View 4 more jobs at Phorest