Sales Development Representative, Assembled
SDR
$95k
OTE
$70k
BASE
Offers Commission + stock options
Customer support workforce management platform
Be an early applicant
Customer support workforce management platform
101-200 employees
Be an early applicant
$95k
OTE
$70k
BASE
Offers Commission + stock options
101-200 employees
Company mission
To elevate customer support through AI-powered software that makes life easier for customers and employees.
Role
Who you are
- The ideal candidate is curious, resourceful, and excited to go beyond standard outbound playbooks to help build a modern outbound engine
- 1+ years' experience working in a B2B SaaS sales role
- Team player with relentless curiosity and a strong work ethic
- Experience using CRM and sales engagement tools such as Salesforce, Gong, Nooks, or similar tools
- Proven builder mentality with an entrepreneurial spirit; ideally has built something from the ground up before (a program, project, business, organization, or initiative) and is excited to experiment, test new ideas, and help build from scratch
- Comfortable operating in a fast-moving environment with evolving processes and priorities
- Strong interest in AI, automation, and modern sales strategies
- We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
What the job involves
- As a Sales Development Representative (SDR), your core responsibility will be generating high-quality pipeline and helping build and improve our outbound motion. You’ll develop deep knowledge of our product and use that insight to engage and educate potential customers
- This is not a traditional SDR role focused only on booking meetings. As an early team member, we’re looking for builders with an entrepreneurial mindset who want to experiment, test messaging, build outbound systems, and help us scale pipeline generation
- You will report to our SDR Manager
- Increase pipeline by generating and booking meetings with outbound prospects
- Hit monthly and quarterly outbound goals across cold calls, email, LinkedIn, and other channels while balancing personalization at scale
- Develop and execute account penetration strategies by conducting market and account research, identifying key stakeholders, and crafting targeted outbound campaigns
- Use AI tools and automation to work more efficiently, personalize outreach at scale, and improve outbound prospecting
- Run discovery calls with prospects to qualify opportunities and understand business challenges
- Attend in-person events, conferences, and customer meetups to generate new opportunities and build relationships
- Partner closely with Account Executives, Marketing, and RevOps on outbound strategy, campaigns, and lead generation efforts
Our take
Assembled's platform helps companies manage and scale their customer support services. Customer service management is just one of the many areas that are being overhauled by digital transformation. Assembled helps streamline cumbersome and error-prone customer support processes - such as planning support rosters, forecasting demand, and evaluating team performance.
Assembled already counts companies like Zoom, GoFundMe and Stripe on its customer books, and finds huge opportunity in key industries like eCommerce and food deliveries that have been seeing massive digital overhauls. Having received significant investment, the company seems set on continued growth, with funds cited to support product development as well as help launch its CX Scholars initiative, that will commit a percentage of revenue to continuing education for support workers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$51m
SERIES B
Mar 2021
$16.6m
SERIES A
Total funding: $70.7m
Company benefits
- Competitive compensation and equity: All Assemblers are encouraged to act like owners. We’re building the best team, and our compensation packages reflect that.
- Comprehensive insurance and 401(k): Between our 401(k) plan and coverage for health, dental, vision, and more, Assemblers don’t have to worry about the future.
- Employment sponsorship opportunities: We proudly sponsor employment visas for candidates who require visa sponsorship to work in the United States.
- Stipends for wellness and development: Assemblers get monthly stipends for things like gym memberships and continued learning and development.
- Flexible work arrangements: We love to see each other in person but we also like options. Remote employees get a one-time credit to improve their home office.
- Office perks: Coming into the office has its perks, like catered lunches 5× per week, hanging out with our awesome teammates (and their dogs!), and the good snacks.
Company HQ
Mission District, San Francisco, CA
Leadership
Ryan Wang
(Co-Founder & CEO)Previously, Ryan was a Software Engineer at Stripe for nearly 4 years. Prior to that, he was a Senior Consultant at The Greatest Good.
John Wang
(Co-Founder & CTO)Previously, John co-founded Zinc.io where he served as the Chief Engineer for 4 years. He also worked at a Software Engineer at Stripe, 37signals, and Palantir Technologies.
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