Engineering Manager, Docplanner
Online Bookings Area
Booking platform and management software provider for doctors
Job no longer available
Booking platform and management software provider for doctors
1001+ employees
Job no longer available
1001+ employees
Company mission
To help people live longer, healthier lives.
Role
Who you are
- This role demands a strong product mindset, a sense of ownership over user outcomes, and the ability to iterate and ship quickly
- Very high sense of ownership
- Passion for building robust products
- Good understanding of Product and Business metrics
- Strong team-building and leadership abilities, focusing on effective mentorship and coaching
- Exceptional project management skills, with experience overseeing projects from conception to completion, ensuring timely delivery, stakeholder management and alignment with business objectives
- Outstanding communication and interpersonal skills
- Highly autonomous and proactive approach
- Experience with leading and coordinating multiple teams and departments
- Have a solid technical background related to the whole SDLC and the capability of supporting and unblocking your teams in complex technical discussions
- Believe in continuous learning and improvement
- You are driven to lead and nurture high-performing and healthy teams
- Have experience not only mentoring others but also developing future mentors and leaders
What the job involves
- The Patient Bookings (PB) team plays a foundational role in Docplanner’s mission: ensuring that every patient can effortlessly find and book the right doctor, no matter their needs, preferences, or location
- We are the guardians of the core patient booking experience - impacting millions of users monthly across web and app, and enabling care journeys to start with clarity and ease
- Our vision is to deliver seamless, omnichannel booking flows tailored to the diverse needs of users, including those with private insurance
- We focus on every step of the funnel - from intelligent availability presentation, to authentication and user verification, to streamlining rebooking and reducing booking drop-offs
- We believe that frictionless booking is the foundation of an excellent healthcare experience
- We constantly experiment and iterate based on data, insights, and user feedback—whether it’s simplifying rebooking journeys, reshaping the presentation of available slots, removing unnecessary fields or steps from the booking flow, or introducing smart calendar widgets
- We monitor, test, and improve relentlessly
- The Search Traffic Acquisition (STA) team focuses on making Docplanner the go-to online destination for individuals seeking professional healthcare, whether they're searching for information or ready to book
- We operate at the intersection of SEO, content strategy, and platform performance to attract millions of users and drive qualified patient traffic
- We take a data-driven approach to SEO growth, using performance as well as technical metrics to boost our WPO (Web Performance Optimization), and ultimately our Global Search Visibility: Core Web Vitals, SEO technical compliance, Indexability and Crawl optimization
- Alongside delivery work, we ensure all our features are legally compliant, we build E2E solutions to enable Search strategies (blogs, authoring tools, content management tools, database dictionaries management tools), we support cross-functional projects like B2B Web initiatives, and partner with Google for strategic pilots with direct impact on how users interact with Google Search
- In short, the STA team doesn’t just bring patients in - we help them find what they need, faster
- We’re looking for an Engineering Manager to lead both the Patient Bookings (PB) and Search Traffic Acquisition (STA) teams
- You will report to the Engineering Director and work closely with Product and Design leadership to shape one of the most impactful parts of Docplanner’s platform
- Your mandate: drive significant product impact through deep focus on conversion, UX, and operational excellence
- You’ll lead a team working on highly visible features and touchpoints, owning both short-term experiments and long-term architectural evolutions (e.g. , rebuilding the new booking flow in the app, authentication enhancements, or insurance-aware search experiences)
- We're looking for a partner, not just a manager
- You’ll play a critical role in shaping how millions of patients experience healthcare access
- Managing the team
- Lead two teams of 8-12 software engineers (in total)
- Facilitates technical decisions in a direction that meets the requirements
- Work closely with the team's technical and product leaders to develop an accurate technological and product strategy
- Facilitate communication within the team and across different areas to ensure alignment on project goals and objectives
- Manage external agencies supporting solutions development
- Managing the project
- Develop project scopes and objectives that involve all relevant stakeholders and ensure technical feasibility
- Act as a hands-on project manager and people leader throughout the process
- Ensure that all projects are delivered on time, within scope, and budget
- Proper risk assessments and trade-off management
- Support the go-to-market strategy
- The organisation of the area
- Build strong relationships with stakeholders, tech leaders, product managers, and legal and security teams
- Develop people
- Provide guidance, mentorship, and coaching inside the team
- Provide regular feedback to team members and assist them in setting and achieving their personal career goals
- Regularly assess, support, and action the performance of team members
- Foster a team culture that values collaboration, innovation, and inclusivity
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for over 22M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polish tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2019
$93.6m
SERIES E
May 2017
$17.6m
SERIES D
Total funding: $146.4m
Company benefits
- English classes
- Stock Option plan
Company HQ
De Weteringschans, Amsterdam, Netherlands
Salary benchmarks
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