Business Intelligence & AI Analyst, RapidSOS
$100-130k
+ Equity
Emergency response data platform
Open for applications
Emergency response data platform
201-500 employees
Open for applications
$100-130k
+ Equity
201-500 employees
Company mission
To deliver life-saving data directly to 9-1-1 and first responders.
Role
Who you are
- Experienced Analyst: 3–6 years of experience in business intelligence, data analysis, or FP&A, specifically building reporting that leadership uses for decision-making
- Technical Proficiency: Strong skills in SQL for data transformation, proficiency in at least one BI tool, and advanced Excel or Google Sheets capabilities
- AI Practitioner: Demonstrated, active daily use of AI tools (Claude, ChatGPT, etc.) to solve real business problems, rather than just a general awareness of the technology
- Systems Thinker: An understanding of business systems architecture and how data flows between ERPs, CRMs, and billing platforms
- Automation Builder: Experience with integration platforms like Workato, Make, or Zapier, or direct experience working with APIs
- Clear Communicator: The ability to present complex analytical findings to non-technical leadership and explain system-level data flows to stakeholders
- Bonus Background: Familiarity with SaaS growth-stage environments, NetSuite, financial modeling, or basic coding in Python or JavaScript
- Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match
What the job involves
- As our first Business Intelligence & AI Analyst, you will act as the Finance team’s analytical engine, you will dive into complex, messy datasets to uncover the insights hidden beneath the surface
- You are responsible for connecting data across various business systems—including ERP, CRM, and billing—to build the models and dashboards that our leadership team relies on
- By leveraging modern BI tools and AI as a daily force multiplier, you will accelerate analysis and surface trends far faster than traditional manual processes
- Ultimately, you act as a bridge between technical data "plumbing" and executive-level strategy, translating raw information into actionable plans for the CFO
- Build Analytical Infrastructure: Create and maintain dashboards and models in BI tools (like Power BI, Tableau, or Sigma) that stitch together data from NetSuite, CRM, and product databases into unified views of revenue and operational KPIs
- Deliver Strategic Insights: Provide FP&A-style analysis, including variance, cohort, and trend identification, to explain what the data means and what the business should do about it
- Architect Data Integrity: Develop a deep understanding of system data models and integration points to monitor data quality and troubleshoot discrepancies back to their source
- Deploy AI Automations: Design AI-integrated workflows to eliminate manual tasks, such as using AI to read signed contracts, extract key terms, and auto-draft entries in NetSuite
- Scale Analytical Capabilities: Use AI tools (Claude, ChatGPT, or Copilots) daily to generate hypotheses, run exploratory queries, and summarize findings for leadership
- Collaborate Cross-Functionally: Partner with RevOps, Accounting, and Customer Success to translate their specific data needs into technical analytical solutions
Our take
Emergency response services currently act exclusively on information provided by phone calls. Callers are usually vulnerable and panicked, and this has a negative effect on the expression of important information to phone call receivers. In addition, America's 9-1-1 system was built for landline phones, making it nearly impossible to digitally send data to first responders.
RapidSOS builds tools that provide caller data to emergency services to help them assess situations and make decisions faster. The startup utilizes data from mobile devices, smart devices and security systems to gain valuable insights into users' location, medical history and more. This helps produce a general profile on a caller ID, providing valuable contextual information in emergency situations.
The company continues to release new features and products, such as the first AI co-pilot for 911, and an intelligent safety platform for emergency responders. Having surpassed 1 billion emergencies supported, the company has raised a further round of funding to support continued scaling and the advancement of its tech.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Nov 2025
$100m
LATE VC
Mar 2024
$75m
SERIES C
Total funding: $497.8m
Company benefits
- Unlimited PTO
- Access to financial and legal resources
- 401(k)
- Commuter benefits
- Medical, dental, and vision plans
- Wellness benefits
- Charitble donation match
- Annual learning & development stipend
- One-time home office stipend
Company HQ
Murray Hill, New York, NY
Leadership
Michael Martin
(CEO)Attained an MBA at Harvard Business School, then became Senior Associate at Braemer Energy Ventures. Founded RapidSOS in 2012 when he spotted a gap in the market after his father suffered an accident.
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