Staff Product Designer, ClosedLoop
Data science platform for healthcare
Job no longer available
Data science platform for healthcare
21-100 employees
Job no longer available
21-100 employees
Company mission
To improve health and transform care with data science and AI.
Role
Who you are
- Proven track record finding product market fit for a consumer product
- Demonstrated measurable success as product designer for a consumer mobile app
- Contributes value through strategy and execution
- Strong problem solving skills
- Delivers results in a fast-paced environment
- Outstanding written, verbal, and visual communication
- Deep understanding of discovery techniques to identify and test hypotheses and assumptions
- Good judgment and awareness of when to stop and pivot to something else
- 8+ years of product design experience, primarily in consumer product
- Experience finding product market fit as a designer
- Experience designing patient-facing health or wellness products
- Fluency with Figma and user research tools
What the job involves
- We’re looking for someone with the full 0->1 customer discovery skill set: you think in terms of hypotheses, you ground your thinking in user research and user empathy, and you approach solving user problems by working backwards from the Jobs To Be Done
- You are also someone with excellent visual and interaction design skills, from helping us conceive the brand look and feel, to how it plays out as a design system, and the subtle interactions that make an app delightful to use
- You’ll be collaborating with truly excellent engineers, product managers, and our executive team
- We’re a small company — 25 people — but we’re packed with senior folks who are at the top of their game, work well together, are goal oriented, and want to make a difference
- Use multiple tools to conduct generative user research (user interviews, ethnographic observations, diary studies, card sorting, etc)
- Create user journey maps of the main Jobs To Be Done based on our research
- Form design hypotheses that describe potential solutions that could solve identified user needs
- Validate the success of your designs via user testing and other evaluative research methods
- Stay up to date on evolving user expectations and design trends
- Lead various user-centered design thinking exercises, when it’s the right tool for the job
- Design products that users love, and that help achieve business goals
- Lead the ideation of potential solutions that could solve the problems identified by product management, in collaboration with your PM and engineering partners
- Together with your product management and engineering partners, participate in all aspects of sprint planning, execution, and ceremonies
- Own all phases of the design process, from ideation to prototyping to high fidelity visual and interaction design execution
- Working with, and contributing to, an scalable and shared design system
- Collaborate closely with product managers, engineers, data scientists, and others to design new features and enhance existing ones
- Collaborate with product management to test new ideas, and translate user research and testing into actionable product recommendations
- Be curious about any user behavioral data and metrics that can inform design decisions and product roadmap
- Partner with Product, Marketing, and the executive team on brand design and execution
- Create North Star designs that communicate where we’re headed, based on our strategy, brand, and research
- Successfully communicate to the team and stakeholders what our design goals were that informed a particular direction, which parts need further validation, and how we might go about validating them
- Lead regular design reviews with stakeholders, getting alignment on key decisions
Our take
Year on year, healthcare data grows exponentially, but the majority of hospitals have no data governance or analytics strategies in place. ClosedLoop was founded to enable healthcare organizations to effectively leverage data science, allowing them to improve patient outcomes and reduce costs.
ClosedLoop's platform provides off-the-shelf AI models and automation workflows that improve clinical documentation, and reduce preventable re-hospitalizations. CloseLoop has maintained a strong focus on transparency, ensuring that its platform is explainable to physicians, and could address potential sources of bias.
ClosedLoop has raised significant funding towards accelerating R&D, expanding operations, and marketing its services. The company's focus on transparent and explainable algorithms allowed it to find success in the CMS AI challenge in 2021, winning out against competition from the likes of IBM, Mayo Clinic, and Geisinger. It has since won several other additional awards.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
115% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2022
$1m
GRANT
Aug 2021
$34m
SERIES B
Total funding: $46m
Company benefits
- Salary: We use tools to ensure employees are paid competitively and fairly, and we re‑evaluate this data throughout the year
- Flexible PTO: Use PTO as needed, whether it’s for vacation, appointments, or emergencies
- Premium Health Benefits: We pay 100% of medical, dental, and vision premiums for employees and dependents, and offer HSA and FSA options
- 401(k) Plan: For all full-time, regular employees
- Company Equity: Offered to all full-time ClosedLoop employees
- Professional Development: From our learning management system, to lunch ‘n learns, to our leadership council, you’ll constantly grow as a Closer!
Company HQ
South River City, Austin, TX
Leadership
Andrew Eye
(Co-Founder & CEO)Worked as a Senior Software Architect at NASA and the US Marine Corps. Founded Boxer, and then served as VP of Strategy at VMware.
Dave DeCaprio
(Co-Founder & Advisor)CTO at mbue. Was Chief Architect at i2 Technologies. Worked as an Associate Director at the Broad Institute, and was VP of Engineering at GNS Healthcare.
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