Business Operations Associate, Valdera

• This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving complex problems, navigates ambiguity with confidence, takes ownership without being asked, and is eager to contribute to the success of a high-growth company
• 2-5 years of experience in business operations, consulting, strategy, or related role across software, procurement, and/or supply chain & operations industries
• Track record of owning relationships with large enterprise customers and business leaders
• Strong analytical skills and ability to concisely present and make recommendations based on the data analysis
• Excellent verbal and written communication skills; confident in presenting and influencing stakeholders
• Self-starter with a willingness to take ownership of projects and adapt to shifting priorities
• Ability to work collaboratively across all Valdera functions (e.g., sales, operations, product, engineering)
• Has quickly learned new skills, tools, and software (e.g. GSuite, Figma, Notion, Microsoft Office etc.)
• Capable of creating structured plans and managing multiple priorities effectively
• Willingness to travel occasionally when the job requires

Desirable

• We are seeking a dynamic and adaptable Business Operations Associate to join our growing team
• In this role, you will be instrumental in driving operational excellence across our company
• You’ll work on a variety of strategic and operational projects, including supporting customer pilot programs, analyzing key business data, tracking KPIs, and collaborating with the go-to-market team on content development and event organization
• This role is highly collaborative and thrives on cross-functional work with teams across the full organization, with regular exposure to high-stakes projects and the leadership team
• Meaningfully contribute to business revenue by owning customer pilots end-to-end
• Ensure that users have a seamless experience during pilots and convert to an annual subscription
• Iterate on the materials, strategies, and meetings that are used as a part of the pilot process to continue to increase and speed up the pilot conversion
• Monitor and report on key performance indicators (KPIs) to provide insight and actionable recommendations to leadership on where business priorities should be
• Act as a liaison between the customer and the product team, holding a strong understanding of what the customer needs and helping advocate for product priorities
• Support go-to-market efforts by developing marketing materials across a multiple mediums to keep Valdera top of mind to the potential customer base
• Plan and organize events, such as webinars, trade shows, and client workshops, in collaboration with the marketing and sales teams
• Adapt to new challenges and priorities as they arise, demonstrating flexibility and a problem-solving mindset
• Show a commitment to putting in the necessary time and effort to exceed expectations and achieve ambitious startup goals
• Flex across global time zones to support customer needs and urgent internal priorities