Director of Cloud Operations, Unanet
$168.3-205k
+ Equity and Discretionary bonus
ERP & CRM solutions for project-driven organizations
Be an early applicant
ERP & CRM solutions for project-driven organizations
201-500 employees
Be an early applicant
$168.3-205k
+ Equity and Discretionary bonus
201-500 employees
Company mission
To unlock productivity for project-based businesses.
Role
Who you are
- 10+ years’ experience in cloud operations, infrastructure management, or service delivery for SaaS products, with at least 4 years in a people leadership role
- Proven expertise in cloud platforms (e.g., AWS, Azure) and SaaS operational models
- Demonstrated experience with SRE practices, automation, monitoring, incident management, and application security
- Strong understanding of security, compliance, and privacy requirements
- Excellent leadership, communication, and stakeholder management skills
- Track record of driving operational efficiency, cost management, service reliability, and application security at scale
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field
What the job involves
- Unanet’s Director of Cloud Operations will focus on ensuring the stability, reliability, security, and operational efficiency of all cloud-based solutions within the Architecture, Engineering & Construction (AEC) customer vertical
- You will manage the teams, processes, and technologies that support the ongoing operation, maintenance, and optimization of SaaS products, delivering superior customer experiences, and meeting stringent service-level objectives
- In addition, you will effectively collaborate with custom supporting teams and prioritize robust application security throughout all operations
- Coordinate and manage relationships with custom supporting teams, ensuring seamless integration of their services and alignment with overall cloud operations and security priorities
- Monitor and optimize cloud resource utilization to control costs while maintaining required service levels
- Collaborate with cloud service providers, internal engineering teams, product management, and customer support teams to align operational and security priorities with business goals
- Drive initiatives for automation, process efficiency, and proactive problem prevention across cloud operations and application security practices
- Build, mentor, and lead a high-performing Cloud Operations team, fostering a culture of accountability, innovation, continuous learning, and security awareness
- Define, track, and report on critical operational and security metrics (e.g., SLAs, uptime, incident response time, security incidents) to executive leadership and stakeholders
Our take
At present, infrastructure, architecture, and engineering industries are under pressure from economic uncertainty, rising costs, and supply chain disruptions. Companies like Unanet work with firms and government bodies within these markets by providing Enterprise Resource Planning and Customer Relationship Management software products that assist in onboarding, data analysis, automation, and many other efficiency-maximizing processes, thus helping to keep companies flexible and responsive in their rapidly changing industries.
With more than 1850 clients across the architecture, engineering, and construction sectors, Unanet has grown exponentially since its founding in 1998. This is because it’s becoming increasingly clear that companies in engineering, infrastructure, and architecture that focus on tech and digital to propel their operations have an edge over the competition.
More sought after than ever, Unanet is using its 2022 funding, only the second round in its lifetime, to speed up its product development and continue growing the company.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Work from anywhere
- Equity ownership
- Health & Wellbeing
- 401(k) + employer match
- Open PTO & paid parental leave
- Culture Committee
- Pet Insurance
- Home office stipend
- Professional development
Company HQ
Dulles, VA
Leadership
Fran Craig
(Board of Directors)Currently a Private Investor at Corsha, Lead Inclusively Inc, Capture2Proposal, TenantBase and SourceScrub.
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