Strategic Partner Account Manager, Navan
$97.5-198k
OTE
More information about location
3+ days a week in office
Travel management company
Be an early applicant
Travel management company
201-500 employees
Be an early applicant
$97.5-198k
OTE
More information about location
3+ days a week in office
201-500 employees
Company mission
To reinvent the legacy category of travel and expense with one of the first enterprise technologies utilising the cloud, mobile, and AI to balance business needs with today's modern standards.
Role
Who you are
- Location: San Francisco-based to build on-the-ground relationships with key partner stakeholders
- Experience: 5+ years in account management, partnerships, or a similar role, ideally with exposure to cross-functional projects involving sales, product, and marketing
- Skills: Strong relationship management, cross-functional collaboration, and project management skills; goal-oriented with a keen understanding of sales cycles and revenue impact
What the job involves
- Navan is seeking a skilled and driven Strategic Partner Account Manager to lead a high-impact partnership with one of our key financial services partners
- This role is an exceptional opportunity for a seasoned professional to own a critical relationship, orchestrating cross-functional efforts and driving growth from the ground up.
- Based in San Francisco, you’ll be the face of Navan to our partner, fostering on-the-ground relationships across multiple teams and delivering results with a high degree of executive visibility
- In this role, you will build strong, trust-based relationships with our partner’s team, focused on driving new business volume to Navan, managing co-sell and support requests, and delivering on a range of revenue-generating objectives
- Your expertise will be instrumental in converting leads to closed opportunities, generating new leads for our Account Executives, and supporting the seamless onboarding of joint customers
- Lead Partnership Strategy: Serve as the primary liaison between Navan and our Strategic partner, driving alignment across sales, marketing, product, engineering, and finance teams to execute strategic initiatives. Represent Navan in discussions and ensure our partner’s understanding of Navan's offerings and support capabilities
- Drive New Business Volume: Focus on driving incremental lead generation for Navan Account Executives, nurturing these leads to close opportunities and contribute to top-line growth. Maintain a clear view of quarterly revenue targets and actively strategize to exceed expectations
- Deliver a Seamless Customer Experience: Manage the introduction and onboarding of mutual clients requiring our partner’s solutions, ensuring alignment and smooth transitions between Navan account managers and our partner's counterparts. Act as the point person for ongoing support to ensure a positive customer journey
- Build & Strengthen Key Relationships: Develop and nurture a robust and collaborative relationship with counterparts across all relevant functions at our partner organization, establishing trust and rapport to maximize the partnership’s impact on growth
- Create Structure within Ambiguity: As a self-starter, bring clarity and direction to complex projects, navigate organizational nuances, and proactively solve challenges to enhance alignment and partnership outcomes
- Revenue Growth: Achieve and exceed revenue targets through new business volume driven by the partnership
- Lead Conversion Rate: Effectively convert leads into closed-won opportunities, collaborating with AEs and tracking lead-to-revenue outcomes
- Customer Onboarding & Retention: Facilitate a seamless customer experience with successful onboarding and account satisfaction metrics
Our take
Navan (formerly known as TripActions) is operating in a crowded marketplace, betting against rivals with similar offerings of user interface personalisation technology. Even so, the company's growth has skyrocketed and it has attracted significant investor interest. Competitors cannot match Navan's cutting-edge, AI-driven services, as well as 24-hour customer support.
Since its founding in 2015 the company has seen significant growth in transactions and in active users. Having expanded from its core travel expense management product, it now offers a corporate card and general expenses management, underwriting its customers' short term business expenses with its own Liquid financial offering. Navan has a list of impressive clients, including Glassdoor, Zoom, and Shopify.
Moving forwards, the company is focused on gaining more reach, especially in Europe. As part of the expanded go-to-market strategy, it rebranded to Navan with a more people-centric design approach. It also combined its travel, corporate card and expense services into a single app which is now available to individual users rather than only through a corporate account. This will be key in bridging the gap between business travel and consumer apps.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
45% female employees
-40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2022
$154m
SERIES G
Oct 2021
$275m
SERIES F
Total funding: $1.1bn
Company benefits
- Flexible Vacation
- Healthcare
- Commuter benefits
- Parental leave
- Health and Wellness
- Fuel for Connection
- Pet Friendly
- 401k (retirement plan)
- IATAN (travel-related discounts)
- Connectivity Allowance
- Learning & Development
Company values
- Focus on Users
- Tech-Forward Solutions
- Lead with Context
- Communicate with Candor
- Raise the Bar
- One Diverse Team
Company HQ
Ventura, Palo Alto, CA
Articles
Leadership
Ariel Cohen
(CEO)Research and Development director in Mercury Interactive (and HP after acquisition of Mercury). Product Management director, then VP, at Jive Software. Previously co-founded StreamOnce with Ilan.
Ilan Twig
(CTO)Studied Computer Science, managing positions in software engineering including VP and EVP of engineering at Jive Software. Previously co-founded StreamOnce with Ariel.
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