Technical Program Manager, Sift
Fraud prevention
Open for applications
Fraud prevention
201-500 employees
Open for applications
201-500 employees
Company mission
Sift's mission is to help everyone trust the internet.
Role
Who you are
- Possesses a deep knowledge of Program and Project management best practices and how to apply them in an effective and pragmatic way across large, complex engagements and organizations
- Excellent written and verbal communication skills with team members and audiences of all levels of management and technical stakeholders
- Excellent people management skills; including the ability to influence, negotiate and achieve results through others who are not direct reports
- Negotiation and conflict resolution capabilities, with both external and internal stakeholders
- Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives and other individuals or organizations involved with or affected by the project
- Degree in Computer Science, Engineering, or similar, or equivalent hands-on experience
- Proven ability to learn a B2B SaaS product
- 2+ years of direct experience as a Technical Program Manager working with Engineering teams
- Strong understanding of software development life cycle (SDLC) and agile methodologies
- Excellent written and verbal communication skills, with the ability to convey complex technical concepts to diverse audiences
- Experience managing complex projects effectively within and across teams (sets clear goals, swimlanes, identifies roadblocks, designs solutions, and tracks progress against deadlines)
- Ability to build strong working relationships and collaborate effectively with various stakeholders
- Experience operating effectively between technical and non-technical entities, influencing, and driving a program in fast-paced matrix organization
- Bonus: Experience working with teams or managing products that leverage machine learning or artificial intelligence
What the job involves
- Sift’s Technical Program Management team is looking for someone to join our mission to Help Everyone Trust the Internet. We are looking for a highly motivated Technical Program Manager (TPM) with a deep desire to take ownership and make an impact.
- The TPM will be responsible for overseeing and managing complex software projects, coordinating cross-functional teams, and ensuring successful delivery of market leading technology
- Define and implement broad-based processes and mechanisms that remove ambiguity, align disparate, large organizations, and accelerate our rate of delivery against critical goals
- Lead cross-organizationally to align program/project goals with business goals, planning, and roadmapping to ensure the achievement of those goals
- Serve as SME for internal customers and partner teams to provide valuable, strategic input on best practices and offerings related to Engineering initiatives
- Plan the preparation and dissemination of program communications, being able to prepare and present reports to and lead conversations with the Executive teams
- Actively seek ways to improve process efficiencies and effectiveness
Our take
eCommerce sales are growing, unfortunately for online retailers, so too is payment fraud. In a landscape where 84% of first-time shoppers with smaller merchants are concerned about data security, retailers have to find ways to earn trust.
Sift is one company that sets out to prevent digital fraud by verifying customer identities and payment methods, giving its clients, who include Twitter, McDonalds Harry’s, DoorDash, and Poshmark, the ability to confidently gain trust from their own customers.
Worldwide, sift serves tens of thousands of websites and apps and analyses over 70B account sign ups and purchases each month. Building on its growth and successful fundraising efforts, Sift acquired longtime partner Chargeback, a leader in real-time dispute management for merchants and passwordless authentication company Keyless. These acquisitions allow Sift to offer its customers a more complete solution moving forward.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2021
$50m
SERIES E
Mar 2018
$53m
SERIES D
Total funding: $156.6m
Company benefits
- Competitive total compensation package
- 401k plan
- Medical, dental and vision coverage
- Wellness reimbursement
- Education reimbursement
- Flexible time off
Company HQ
Financial District, San Francisco, CA
Leadership
Jason Tan
(Executive Chairman)Having studied at the University of Washington, Jason spent almost 3 years as a Zillow Software Design Engineer, before joining Optify and working as CTO of BuzzLabs for a year. They founded Sift in June 2011, serving initially as CEO and since January 2021 as Executive Chairman.
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