Staff Software Engineer, Qualified.com
Platform & Infrastructure
$230-260k
Offers equity and bonus
Pipeline generation platform
Open for applications
Pipeline generation platform
201-500 employees
Open for applications
$230-260k
Offers equity and bonus
201-500 employees
Company mission
To change how companies generate pipeline.
Role
Who you are
- If you’re passionate about building robust systems, love solving hard infrastructure problems, and enjoy elevating the teams around you, this role is for you
- 8+ years of experience in software development (Staff/Principal level), with a strong background in infrastructure, platform engineering, or SRE roles in high-scale environments
- Deep experience with cloud-native infrastructure (AWS, Kubernetes, CDK) and platform tooling that supports resilient, observable systems
- Proven success leading large, cross-cutting technical initiatives, with strong systems thinking and a pragmatic, business-aligned mindset
- Strong programming skills in at least one backend language (e.g., Go, Ruby, Python) and familiarity with CI/CD systems, monitoring stacks, and infrastructure automation
- Strong communication skills; able to articulate complex ideas to both technical and non-technical audiences and drive alignment in cross-functional settings
- Passion for mentorship; committed to growing and inspiring engineers through code reviews, pair programming, and knowledge sharing
What the job involves
- We’re looking for a deeply experienced Staff Software Engineer to serve as the technical anchor for our Infrastructure and Platform team, partnering closely with our senior engineering leadership to deliver a highly resilient, scalable, and developer-friendly platform
- This is a pivotal role focused on driving technical strategy, implementing foundational systems, and up-leveling engineering excellence across our stack
- You’ll lead initiatives that ensure our platform can support our next phase of growth, from deployment automation and observability to system performance and fault tolerance
- Set the Technical North Star: Design and evolve our infrastructure, architecture, and platform capabilities to enable safe, scalable, and high-velocity development across all teams
- Drive Resilience & Reliability: Lead efforts to harden the platform against failures, introduce chaos testing, improve observability, and enable progressive delivery at scale
- Empower Engineering Teams: Build internal tools, deployment workflows, and shared services that dramatically improve developer productivity and reliability by default
- Hands-On Systems Building: Ship infrastructure-as-code, write automation, and contribute to the underlying services powering our platform (Kubernetes, CI/CD, monitoring, etc.)
- Mentor & Influence: Set the bar for technical excellence and mentor engineers across teams. Drive cross-functional collaboration and advocate for platform-first thinking
Our take
Customer Relationship Management service Salesforce is used widely across the sales landscape. But because interactions on the platform are anonymous and text-based, they can feel impersonal. Many VIP customers prefer to put a face to the name and connect personally with a company, but this information is not revealed by Salesforce.
Qualified.com alerts companies when a high-profile customer is considering a purchase through their website, in addition to providing services that allow them to act upon this. By personifying web traffic and providing communication tools such as video and voice chat, companies are able to offer VIP clients high-quality sales conversations whilst they are visiting the website.
The sales CRM landscape is dominated by Salesforce, and Qualified.com’s approach to integrating their services within this platform is a seriously smart move. By allowing businesses to directly recognize and communicate with a high-profile customer, the startup presents itself as a serious competitor within the CRM industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$95m
SERIES C
May 2021
$51m
SERIES B
Total funding: $163m
Company benefits
- 100% Employee Paid Medical, Dental, & Vision
- Work From Anywhere
- 401k plan
- Free Monthly Gigabit Internet For Your Home Office
- Open Vacation Policy
- Paid Parental Leave Up To 16 Weeks
- Work From Home Setup On Us!
- One Medical Membership (including Tele-Medicine)
- Quarterly Swag
- Generous Employee Referral Program
- HSA / FSA Savings Accounts
- Disability Benefits (Short Term & Long Term) Paid By Us!
- Annual Learning Stipend
- Internal Coaching For Leaders
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Kraig Swensrud
(Co-Founder & CEO)Kraig worked for Salesforce.com for almost 7 years, before joining Campaign Monitor as CMO in 2014. Having founded GetFeedback in 2013, they founded Qualified.com in August 2018.
Sean Whiteley
(Co-Founder)Sean worked as an Aol Systems Engineer, a PwC Developer and Director of Sales Engineering at webMethods. They spent over 6 years at Salesforce.com before co-founding GetFeedback and Qualified.com.
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