Junior Customer Due Diligence Analyst, Finom

Salary not provided

+ Stock options program

Junior and Mid level

Barcelona

More information about location

Financial solutions for entrepreneurs and freelancers

Posted today

Financial solutions for entrepreneurs and freelancers

201-500 employees

FintechB2BBankingFinancial ServicesAccounting

Posted today

Salary not provided

+ Stock options program

Junior and Mid level

Barcelona

More information about location

201-500 employees

FintechB2BBankingFinancial ServicesAccounting

Company mission

To alleviate traditional pain points of SMEs & the self-employed, and prove that modern-day business management does not have to be difficult by providing a next-generation, all-in-one financial product.

Job

Company

Role

Who you are

English – full working proficiency; Dutch, French, German, Italian, Spanish, Portuguese or Greek would be an advantage but is not a precondition
Detail-oriented and highly motivated self-starter
Critical and analytical thinking
Start-up oriented, proactive, result-driven, and capable of working under own initiative and little supervision
1–2 years of experience in KYC/CDD, preferably in a regulated financial or fintech environment. Strong communication skills and attention to detail are essential

What the job involves

This role involves live chat customer support for onboarding, data updates, and CDD checks
It requires verifying customer information, identifying red flags per KYC/CDD standards, and escalating issues
The individual will collaborate with internal teams to resolve issues, maintain customer experience, and contribute to process improvements and documentation
Support customers via live chat with onboarding-related questions, data updates and CDD checks
Review and verify customer information in line with internal procedures and compliance requirements
Identify and escalate red flags or missing information based on KYC/CDD standards
Collaborate closely with internal teams (Compliance, Sales, Product, etc.) to resolve customer issues efficiently
Help maintain a high-quality customer experience while meeting internal service timelines
Participate in the continuous improvement of support processes by sharing insights and feedback from customer interactions
Support documentation and updates of internal workflows or guides as needed

Our take

Financial services can be complicated and time-consuming, especially for smaller companies, early-stage businesses, and freelancers. Founded by the team behind the online B2B bank Modulbank, Finom is the fastest-growing financial management platform for SMEs and freelancers. Its automated platform is comprised of a range of financial services, from expense management to e-invoicing to multi-banking - which is facilitated by its partnerships with VISA and Klarna.

Finom made some big moves in 2024, launching in Italy and receiving 50 million euros in funding. With Finom's financial services now available in France, Germany, the Netherlands and now Italy, the company has created excellent momentum for itself as it expands and further develops its platform.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

33% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 4 rounds)

Jun 2025

$134.8m

SERIES C

Feb 2024

$58.7m

SERIES B

Total funding: $213.1m

Company benefits

Become a stock options holder
Receive unwavering support and care
Work & Swim program

Company HQ

Buitenveldert-West, Amsterdam, Netherlands

Leadership

Andrey Petrov

(Co-CEO)

With 20 years in fintech and IT, Andrey founded Modulbank, the successful digital bank for entrepreneurs in Eastern Europe and had his own kindergarden franchise.

Oleg Laguta

(CFO)

Oleg has 14 years in fintech and banking development. They are a founder of Modulbank and has also opened a restaurant in Siberia.

Konstantin Stiskin

(Head of Strategy & Board Member)

Konstantin has 10+ years of experience as an investor and entrepreneur. They have entrepreneurial experience in genetics.

Yakov Novikov

(Co-CEO)

Yakov has 15 years in fintech and marketing and are a founder of Modulbank.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 12 more jobs at Finom