Account Manager, Join

• ✔ Proven experience in Sales or Account Management, including new business acquisition and account growth (preferably in SaaS or Tech)
• ✔ Fluent German and confident English skills
• ✔ Strong communication, negotiation, and presentation abilities
• ✔ Proactive, goal-oriented, and structured working style
• ✔ Hands-on experience with CRM tools (HubSpot, Salesforce, or similar)
• ✔ Data-driven mindset with the ability to use insights to optimise sales activities
• ✔ Customer-first attitude and the ability to handle multiple priorities at once
• Don’t meet every requirement? No problem! We’re always open to exceptional candidates and value diversity in all forms

Desirable

• As our Account Manager (DACH region), you’ll be at the heart of how we grow and nurture customer relationships.
• Your mission will be to convert inbound leads into long-term, satisfied customers while identifying strategic opportunities for expansion.
• Sitting at the intersection of Sales, Marketing, and Customer Success, your work will directly drive JOIN’s revenue growth and customer satisfaction
• Convert qualified inbound leads into customers – no cold calling
• Conduct needs analysis, deliver persuasive presentations, and position JOIN as the best choice for recruiting needs
• Manage and grow your own customer portfolio as the main point of contact
• Identify up- and cross-selling opportunities and present tailored solutions
• Use CRM tools like HubSpot to manage leads, track opportunities, and forecast revenue
• Analyse data and conduct regular strategic conversations to deepen client relationships and ensure their success
• Collaborate with Marketing to ensure alignment between lead generation and sales conversion
• Report insights from customer feedback to improve processes and offerings
• You’ll collaborate closely with our Sales, Marketing, and Customer Success teams to deliver an exceptional customer experience while driving JOIN’s growth goals

• 1️⃣ Intro call (~30 min) – Let’s see if we’re a good match
• 2️⃣ Role-fit interview (~30 min) – Deep dive into your experience
• 3️⃣ Case study (~60 min) – Show us how you think
• 4️⃣ Meet the leadership team (~30 min) – Final alignment conversation
• You’ll always know where you stand – no black holes, no ghosting
• We welcome applications from individuals of all ages, abilities, genders, religions, and diverse backgrounds. If you need assistance during the hiring process or in the workplace, let us know!