Deal Operations Manager, Appian
12 Month Fixed Term Contract
AI-powered process orchestration across the enterprise
Job no longer available
AI-powered process orchestration across the enterprise
1001+ employees
Job no longer available
1001+ employees
Company mission
To simplify what it takes to turn great ideas into powerful business applications that deliver significant value.
Role
Who you are
- 5-8 years related experience
- Experience in related role (Deal Desk, Pricing, Finance, FP&A, Sales Operations experience preferred)
- Ability to Work on issues where analysis of situation or data requires an understanding of current business trends or organizational objectives. Acts as advisor to employees to meet schedules and/or resolve technical problems. Determines how to use resources to meet schedules and goals
- Ability to work autonomously on day-to-day tasks
- Experience using CRM and CPQ systems. Working knowledge of contracts and accounting is a plus. Experience with software contracts and revenue recognition policies is a double plus
- Negotiation experience and competence. Ability to work to understand the interests behind positions and get past objections to workable solutions
- Inclined to take action and work independently, although support is there when you need it. Driven to complete tasks through to impact
- Ownership mentality. Possess the character to act with integrity for the best interests of the entire organization
- Comfortable with ambiguity and working in a rapidly evolving environment
- Detail oriented. Must be organized and able to stay on top of fast-moving information and tasks
- Process focused by nature. You like order and having things documented for easy reference
- Bachelor's degree preferred
What the job involves
- Contract: Fixed-term (12 months)
- In this cross-functional role, you will report directly to the Sr. Director, Deal Operations at Appian. An effective Deal Manager uses a mix of critical thinking, creativity, and excellent communication and relationship building skills. Success in this position requires you to be a self-starter with proven problem-solving skills
- Manage deal constructs, special pricing, operations, approval policies, and troubleshooting of deal issues and sales escalations
- Support Sales team in negotiation of contract structure and pricing in compliance with Appian's internal policies while maximizing value to the customer and Appian
- Facilitate alignment and communication between Appian’s Sales Teams, and internal stakeholders, including Finance, Legal, Engineering, and Product teams, and external customers/partners to promptly resolve business/issues and foster productive interactions
- Cultivate best practices through analyses, projects and reporting contributing to the continued growth of Appian’s Sales team and Deal Desk
- Contribute to and participate in regular training sessions with Sales teams
Salary benchmarks
Our take
Appian is a fotware company helping organizations design, automate, and improve how work gets done. It offers a low-code platform that allows businesses and government agencies to build applications quickly and without the need for large development teams. And it serves a range of industries, having built a strong foothold in the public sector, where secure, scalable digital tools are critical to modernizing complex operations.
The company stands out by bringing process automation, AI, and data management together in a single platform. Instead of relying on multiple disconnected tools, organizations can use Appian to streamline workflows and make faster, better-informed decisions. Its low-code approach allows speed and flexibility, while its focus on security and compliance make it well suited for regulated and mission-critical environments.
This approach has recently been reinforced by a $500M, 10-year enterprise agreement with the US Army. The deal positions appian as a core platform for the Army's IT modernization, supporting AI-driven automation and secure cloud adoption. With its Defense Cloud now authorized for sensitive operations, the agreement signals growing confidence in Appian as a long-term partner for large-scale digital transformation.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (2 rounds)
Feb 2014
$38m
SERIES B
Jul 2008
$10m
SERIES A
Total funding: $48m
Company HQ
Tysons, VA
Additional info
- Raised £60M from IPO on 25 May 2017
Leadership
Matt Calkins
(Co-Founder & CEO)Previously the Director of Enterprise Product Group at MicroStrategy before co-founding Appian in 1999.
Michael Beckley
(Co-Founder & CTO)Michael previously spent 3 years in Product Management at MicroStrategy before co-founding Appian in 1999.
Bob Kramer
(Co-Founder & General Manager)Previously worked as a consultant at MicroStrategy after graduating from University of Pennsylvania.
Marc Wilson
(Co-Founder & Chief Executive Ambassador)Previously worked as a Consultant at Boston Pacific after graduating from Dartmouth College.
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