Services Engineer, Paperless Parts
$100-130k
More information about location
Quoting software for manufacturing
Be an early applicant
Quoting software for manufacturing
101-200 employees
Be an early applicant
$100-130k
More information about location
101-200 employees
Company mission
To make manufacturing more accessible.
Role
Who you are
- Python Expertise: Strong hands-on coding proficiency in Python to build custom software solutions and manage data flows
- API & System Integrations: Demonstrated expertise utilizing REST APIs, web services, SQL, and modern integration architectures
- Customer-Facing Execution: Proven ability to lead technical discovery, translate business requirements into technical roadmaps, and confidently communicate with executive stakeholders
- Project Resiliency: Demonstrated track record of managing multiple concurrent technical delivery projects in a fast-paced SaaS or tech environment
- Location: Based in or able to easily commute to the Boston, MA office, or Encinitas, CA office, with a willingness to travel to customer sites up to 25%
Desirable
- Manufacturing Systems Background: Prior experience integrating SaaS applications with ERP, CRM, or specialized manufacturing systems
- CI/CD Pipeline Experience: Familiarity with modern deployment tools and environments, including Docker and Jenkins
- Cloud Hosting Experience: Familiarity with AWS services such as EC2, ECR, S3, and IAM
What the job involves
- Reports To: Services Engineering Manager
- Customer Success is at the center of everything we do, and as a Services Engineer focused on integrations, you are the technical bridge connecting our customers to the platform
- You will build and support integrations that connect Paperless Parts with our customers’ critical business systems, including CRM, ERP, and MES platforms
- Your work directly empowers manufacturers by automating manual processes, improving data flow, and unlocking meaningful business insights
- In this role, you will become a subject matter expert on the Paperless Parts platform
- You will partner directly with customers to design, develop, and deploy tailored integration solutions that are central to their success
- Beyond individual customer deployments, you will actively contribute to our library of reusable capabilities, helping to scale our delivery organization and shape the future of our integration methodologies
- What Success Looks Like (First 6–12 Months):
- Integration Delivery: Successfully lead the end-to-end technical deployment of multiple complex customer integrations within established project timelines
- Technical Discovery: Autonomously lead discovery sessions to gather business requirements and translate them into scalable technical solutions
- Framework Expansion: Develop and contribute new reusable integration components, templates, or tooling to improve team delivery efficiency and scalability
Our take
The creation of bespoke components for manufacturing processes can be time-consuming to manage and difficult to price. Typically, job shops and contract manufacturers have used paper trails to forecast component creation and provide quotes for their clients - meaning the process is ripe for modernization.
Paperless Parts provides an estimating and quoting software platform for manufacturers and job shops, focusing on eradicating paperwork from the process. The platform organizes quote information into a single point of knowledge for all parties, using this data to automate manual steps.
With this approach, the company says it's cutting costs, speeding up how components get deploys, and keeping everything secure and compliant along with way. And it seems to be working, as its now setting its sights on expanding into the Canadian and Mexican market, aiming to take its success even further.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2021
$30m
SERIES B
Jan 2021
$7.2m
SEED
Total funding: $37.2m
Company benefits
- Healthcare, dental, and vision: We cover 100% of Health, Dental, and Vision premiums for employees and their immediate families with multiple plan options available
- Wellness and relaxation: We want you to decompress and relax in a way that is best for you. From a Peloton membership to rock climbing, to massages, we’ll cover some of your costs
- Unlimited PTO: We recognize that our team works hard and ask that you take time when you need it
- Training and development: Attend conferences, classes, and trainings to hone your skills
Company HQ
Financial District, Boston, MA
Leadership
Jason T. Ray
(Co-Founder & CEO)Prior to co-founding Paperless Parts in 2016, Jason spent 8 years in the US Navy, joining in 2009 as a Supply Corps Officer. They then went onto serve in multiple roles before becoming an Advanced Manufacturing Lead - Chief of Naval Operations Staff.
Scott Sawyer
(Co-Founder & Chief Scientist)Scott previously served as an SVP of Engineering at ecovent Systems, as an Associate Technical Staff Member at MIT Lincoln Laboratory and as a Software & Electronics Engineer at Lockheed Martin.
Salary benchmarks
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