Applications Engineer, Shield AI

• You’re excited about a travel-heavy role and enjoy being on-site with customers, including international and multi-week engagements
• You’re a strong technical contributor (or early in your career and eager to grow) who takes initiative and figures things out
• You enjoy problem solving, building relationships, and working at the intersection of engineering and real-world deployment
• You’re passionate about autonomy, robotics, or aerospace
• Bachelor’s degree in Engineering, Computer Science, or a related field
• 5+ years of experience of industry experience
• 2+ years of experience in an integration/applications engineering role
• 2+ years of experience working in a startup environment
• Strong technical background in software engineering
• Strong proficiency in writing modern C++ code
• Intermediate proficiency in writing Python code
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Desirable

• Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments
• This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site
• This is primarily a Senior-level role, and we’re typically looking for candidates with several years of relevant industry experience
• That said, we will consider exceptional mid-level engineers who demonstrate strong technical fundamentals, a hands-on mindset, and a track record of taking initiative in dynamic, customer-driven environments
• In this role, you will work closely with customers to understand their requirements, provide technical expertise during deployment, and ensure successful integration of our AI and autonomy products
• You’ll also collaborate internally with engineering teams, with opportunities to grow into technical leadership over time
• Deploy with customers on site globally (~50% travel) to support software integration and development activities
• Become an expert user of the Hivemind enterprise software stack and its various autonomy modules
• Provide technical support and training to customers
• Develop AI & Autonomy applications using the Shield AI enterprise software development kit
• Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions
• Assist in post-sales deployment and integration of Shield AI enterprise software products
• Develop and maintain technical documentation and training materials
• Help customers debug software/API integration issues
• Collaborate with the product engineering team to address customer feedback and improve products