Senior Business Operations Manager, WHOOP
$155-175k
+ Equity
5 days a week in office
Wearable health and fitness devices
Be an early applicant
Wearable health and fitness devices
1001+ employees
Be an early applicant
$155-175k
+ Equity
5 days a week in office
1001+ employees
Company mission
To unlock human performance and Healthspan.
Role
Who you are
- This is a role for a strategic doer and someone who thrives in ambiguity, creates structure, and brings operational leverage to complex challenges
- This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office
- 7+ years of experience in business operations, program management, supply chain, or a related field within a high-growth or tech-enabled company. Strongly prefer experience in manufacturing and/or consumer electronics
- Demonstrated success leading cross-functional programs and improving operational systems in complex environments
- Comfortable operating autonomously in ambiguous situations, with a track record of building clarity and driving alignment
- Proven track record of leading large-scale, cross-functional programs from ideation through execution, with measurable results
- Strong strategic thinking and problem-solving skills, with an ability to create clarity from ambiguity
- Excellent organizational and project management skills, with strong attention to detail and follow-through
- Skilled communicator with the ability to influence at all levels of the organization and clearly articulate strategy and progress
- Proficient in Excel/Google Sheets, Google Slides, Slack, and Smartsheet, with a comfort level working across digital tools
- High degree of ownership, adaptability, and urgency—ready to roll up your sleeves and make things happen
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
- Interested in the role but don’t meet every qualification? We encourage you to apply! At WHOOP, we value potential, character, and curiosity as much as experience
What the job involves
- WHOOP is hiring a Senior Business Operations Manager to lead high-impact, cross-functional initiatives that drive operational excellence across the organization
- You will work with leaders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to design and execute programs that improve how WHOOP operates at scale
- Lead cross-functional initiatives from ideation through execution, aligning key stakeholders and ensuring program success
- Design and implement scalable systems, workflows, and best practices that improve team execution across Operations
- Act as a strategic partner to Operations leadership, helping prioritize and manage top Operations initiatives
- Collaborate with teams across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to identify operational gaps and deliver improvements
- Own the planning and coordination of executive-level reporting, KPI development, and performance tracking
- Proactively identify risks, bottlenecks, and opportunities, offering structured problem-solving and clear communication to resolve issues
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines.
By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data.
WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into their app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Aug 2021
$200m
SERIES F
Oct 2020
$100m
SERIES E
Total funding: $404.8m
Company benefits
- Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
- Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- Get Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP.
- WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
- Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
- Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
- It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
- Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.
Company HQ
West Fens, Boston, MA
Leadership
Will Ahmed
(Founder & CEO)After graduating from Harvard with a Bachelor of Arts in Government and Economics, Will went on to hold Summer Analyst roles at Allen & Company and Lindsay Goldberg before founding WHOOP in 2012.
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