Techical Operations Manager, The Chief of Staff Association

£40-50k

Junior and Mid level

London

4-5 days a week in office (South Kensington)

International professional body for chiefs of staff

Job no longer available

International professional body for chiefs of staff

1-20 employees

B2CB2BHR

Job no longer available

£40-50k

Junior and Mid level

London

4-5 days a week in office (South Kensington)

1-20 employees

B2CB2BHR

Company mission

To enhance the effectiveness and influence of chiefs of staff and build recognition for the profession.

Job

Company

Role

Who you are

Demonstrated experience in managing digital operations and optimising processes
Experience using automation tools

Desirable

Coding and/or web development experience
You are a strong communicator that is capable of explaining technical solutions to non-technical stakeholders

What the job involves

Manage and optimise the digital operational processes critical to the CSA's success
Identify opportunities for efficiency improvements and implement solutions to streamline workflows
Oversee the organisation's suite of software tools, ensuring they function seamlessly
Collaborate with others to troubleshoot and resolve technical issues promptly
Ensure the highest standards of data quality across tools, facilitating data-driven decision making
Leverage expertise in HubSpot and Zapier to enhance and automate workflows
Explore and implement additional integrations that contribute to the overall effectiveness of our digital operations
Ensure transparency and facilitate knowledge transfer through comprehensive documentation
Demonstrate a commitment to ongoing professional development and adaptability
Work closely with the CEO to understand organisational objectives and contribute to the development of digital strategies aligned with business goals
Identify opportunities for technology-driven innovations that enhance overall organisational effectiveness

Application process

1. Short online application form
2. Video call interview with hiring manager (30 mins)
3. Video call competency-based interview with hiring manager + one other employee (45 mins)
4. Final in-person meeting with senior leadership

Salary benchmarks

Our take

Founded by business leaders and diplomats, The Chief of Staff Association is an online network for people within the titular profession or working towards it. With a central goal of finding new ways to overcome obstacles within the Chief of Staff profession, the CSA solves complex coordination problems and accelerates economic diplomacy through its network and training platform.

The role of the Chief of Staff within businesses and government bodies is often disempowered by a gulf of education and training within the profession, as well as a lack of international or local business or government connections. Few organisations with a Chief of Staff have both international and local influence, which is where the CSA platform becomes a vital tool for networking and training.

As the largest Chief of Staff Association in the world, CSA members occupy roles across 50 countries, and its courses are available through esteemed universities, adding to its credibility.

Steph

Company Specialist at Welcome to the Jungle

Company

Company benefits

Professional development stipend
International travel opportunities

Company HQ

South Kensington, London, UK

Leadership

Trent Smyth

(CEO)

Currently International Advisory Board Member for the Melbourne Symphony Orchestra, Victory Committee Member of the Melbourne Victory Football Club, Board Member at the UL Research Institutes and OPUS.

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