Community Manager, Tailscale

• 3 to 5+ years of experience in community management, programs, events, or adjacent roles
• Proven ability to implement and coordinate multi-part programs with multiple stakeholders
• Comfortable partnering closely with a senior program owner while owning coordination and follow-through
• Strong written and verbal communication skills, with the ability to clearly and empathetically communicate with community members, organizers, and internal stakeholders
• Willingness and ability to travel to support community events and initiatives
• Comfortable learning and communicating a technical product, with the ability to explain what it does and why it matters (deep technical expertise not required)
• Experience working with community platforms such as Discord, Reddit, Slack, or similar
• Strong project management and organizational skills, with attention to detail
• Self-starter who can manage priorities independently and keep programs moving
• Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

Desirable

• We’re looking for an action-oriented Community Manager to join our Community team and support the coordination and day-to-day operations of our community programs
• You’ll partner closely with the Sr. Community Manager, who owns community strategy, program design, and long-term direction, while you focus on delivering programs, coordinating stakeholders, and helping initiatives scale smoothly
• In this role, you’ll work hands-on with community organizers, contributors, startups, students, and members across online platforms and in-person events
• You’ll play a key role in supporting existing programs, operationalizing new initiatives as they launch, and ensuring community members have a consistent, high-quality experience
• This is a mid-level role with room to grow, ideal for someone who enjoys being close to the work and keeping complex programs running well
• Partner with the Sr. Community Manager to support and coordinate the community meetup program
• Onboard and support local organizers, helping them navigate program guidelines and expectations
• Coordinate logistics such as venues, food, vendors, speakers, and local partnerships
• Surface relevant content themes, resources, and best practices to help organizers deliver high-quality events
• Build and manage event infrastructure, including Luma pages, invite lists, feedback forms, and post-event follow-ups
• Attend, support, or help run meetups and community events, with travel expected as part of the role
• Partner cross-functionally with GTM, Sales, Marketing, and Product teams to support community programs that align with broader go-to-market initiatives
• Support the implementation of community-led projects and contribution opportunities
• Coordinate with contributors to support timelines, communication, and logistics
• Manage swag fulfillment and contributor recognition
• Support the application of an existing community sponsorship framework across universities and grassroots groups
• Vet inbound sponsorship opportunities and coordinate with internal partners when escalation or review is needed
• Partner with content and marketing teams to help amplify sponsorships through blogs, case studies, or community highlights
• Partner with the Sr. Community Manager to support the formalization and delivery of the startup program
• Help integrate startup-focused initiatives into existing community activations
• Assist with launching and supporting new opportunities such as a Discord channel, webinar series, or founder-focused events
• Provide operational support for the Insiders advocacy program as an additional point of contact
• Track participation, contributions, and engagement
• Support logistics such as CFP submissions, travel coordination, and event preparation when Insiders are speaking on behalf of Tailscale
• Engage directly with community members on platforms such as Discord and Reddit
• Monitor conversations and surface recurring themes, feedback, and insights back to internal teams
• Help maintain consistent feedback loops between the community and the broader organization