Customer Analytics Manager, Sunbit
+ Stock options
Buy now, pay later technology platform
Be an early applicant
Buy now, pay later technology platform
201-500 employees
Be an early applicant
+ Stock options
201-500 employees
Company mission
To eliminate financial waste and pass the savings back to our customers and merchant partners.
Role
Who you are
- 6+ years of relevant analytical experience with a bachelor’s degree or 4+ years of relevant analytical experience with a master’s degree in quantitative fields like (Analytics, Mathematics, Statistics, Economics, Engineering etc.)
- 4+ years of working with and proficient in SQL and is excited about acquiring new technical skills
- 4+ years working with and proficient in any of the major BI platforms like Tableau or Sigma
- 1+ years of hands on experience in using Python or R to solve analytical problems
- Technically hands-on and excited to drive initiatives end-to-end
- Passionate about solving real-world problems with data
- Has a growth mindset and takes proactive ownership
- Good verbal, written communication, and presentation skills
- Experience in Credit Card, Loans or other financial services is a plus
- Lives the 80/20 principle to maximize efficiency and results
What the job involves
- As an Analytics Manager, you will work closely with key stakeholders across business strategy, marketing, operations, product, and R&D. Your primary responsibility will be to develop data-driven solutions that support strategic decision-making and enhance business performance
- You will proactively analyze complex data sets, deliver actionable insights, and monitor key portfolio KPIs to ensure that business strategies are informed and guided by accurate, timely, and impactful data
- Be a catalyst to help the customer servicing function across Loans and Credit Cards to operate strategically using data
- Drive evaluation of competing priorities across business functions and appropriately disposition solutions that are right-sized and scalable
- Drive efficiency and growth by identifying new opportunities and hypothesis development using data
- Support business function leaders in planning, strategy development and operational management through data
- Measure and evaluate Call Center and other servicing channels’ performance and identify improvement levers
- Develop A/B test designs to implement a robust test and learn strategy
- Perform ad-hoc analysis ranging from open exploratory data analysis to specific root cause analysis
- Liaison with Engineering and Product to build sustainable and scalable data solutions to address business’ current and future needs
- Own and manage BI reports becoming a focal point for business’ data and analytics needs
- REPORTS TO: Head of Business Data Analytics
Our take
Buy now pay later (BNPL) options have been a lifeline for consumers who need to make essential purchases but need a bit more breathing space to pay for them. Sunbit provides a BNPL solution to service providers, retailers and consumers, helping thousands of communities where traditional financing options have previously been the only route.
Sunbit disrupts the lengthy process of getting credit, utilising its own proprietary machine learning technology to create personalized payment plans for each customer rather than relying on pre-approval based on a FICO score. Their 30-second approval process makes it an attractive option for retailers looking to increase sales as customers can get an in-store decision. Payback has 3, 6, and 9 month flexible options and the platform covers purchases of up to $10,000.
The company is looking to grow after an impressive financial investment in 2024 that reflects consumers turning to new payment options, such as BNPL. The funding is supporting its Sunbit no-fee credit card and embedded financing partnerships.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2021
$130m
SERIES D
Sep 2020
$26m
SERIES C
Total funding: $211.2m
Company benefits
- Mission driven + empowered + collaborative
- Competitive pay and stock options
- Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
- 401K Plan with Matching
- Cell Phone Stipend
- Commuter Supplement for LA Office eligible employees
- Casual Dress
- Monthly Lunches in LA HQ
Leadership
Arad Levertov
(CEO)Arad served in the Israeli Defense Forces as a Major for 5 years, before spending almost 5 years at Intel. They left their role of 6 years as COO of Enova International to co-found Subnit in January 2016.
Ornit Dweck-Maizel
(CTO)Having spent 2 years as an Intel Software Developer, Ornit worked at superderivatives in R&D for 9 years. She co-founded Sunbit in 2016, serving since as CTO.
Tamir Hazan
(Head of AI)Tamir undertook a PhD in Machine Learning and Computer Vision at The Hebrew University before co-founding Sunbit with Ornit, Arad, and Tal. They have been in Analytics since June 2017.
Tal Riesenfeld
(Head of Sales)Tal served in the IDF before spending 2 years at HP in Strategic Marketing and 4 months at Google. They co-founded Eyeview in 2008, working there for 8 years prior to co-founding Sunbit in 2016.
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