Platform Product Manager, hyperexponential

• Proven experience working as a Platform Product Manager with a track record of successful product delivery in technical products (ideally at a fast-scaling B2B SaaS company)
• Demonstrable examples of working closely with engineering and design functions to build out core platform capabilities
• Demonstrable experience working with a technical team with a highly technical product or service within its core responsibilities
• A highly collaborative way of working with a heavy emphasis on teamwork and leading through influence, you empower teams to deliver the best solutions to problems and opportunities
• A self-starting attitude: You enjoy managing your own time and work within a high-trust, high accountability and high-support environment. You proactively drive your own personal development and stay up-to-date with the latest industry trends and challenges

Desirable

• Our Technology department is a melting pot of some of the brightest (and kindest!) engineers and product managers in the industry
• You will report to the Product Lead and work closely with a product engineering team
• We always have more hard product problems than we have time to solve so this is a position with plenty of growth opportunity as we continue to expand!
• We need a technically-minded Platform Product Manager to help us build and evolve the foundational services, tools, and infrastructure that empower teams to deliver high-quality products at scale
• You will focus on creating reliable, scalable, and efficient platforms that accelerate development, reduce operational overhead, and enable innovation across the organization
• You will collaborate closely with engineers, designers, and other product teams to ensure that the platform tooling you build provides a best-in-class experience, enforces security and compliance standards, and optimizes system performance and cost efficiency
• Your work will have a broad impact, enabling teams to move faster while ensuring the stability, security, and scalability of our technology ecosystem
• You will have ownership of the strategy in this space, and you will get to make your mark and establish a best-in-class foundation for our future products and features
• You’ll get to shape your strategy, but your first 12-18 months might look like:
• Introducing new capabilities into our portals to support our growth into new markets and segments
• Extending our identity and access model to provide even more control for customers
• Leveraging automation to improve efficiency and cost in our management of environments and infrastructure
• Enhancing our internal tooling to better empower Customer and Support Teams
• Understand and represent our users’ needs - creating personas and mapping user journeys to our flagship product, hx Renew
• Understand problems and opportunities through data, user research, competitor analysis, running experiments, and interactions with the business
• Deliver against a wider product vision, strategy and roadmap - executing with a dedicated cross-functional end-to-end product team
• Plan how best to approach delivering maximum impact both within a sprint and over the longer term using the resources available
• Coordinate across customers and hyperexponential to deliver from idea to implementation to launch - communicating the value to our users throughout the process
• Create and manage your backlog, balancing strategic, customer, and internal work
• Work iteratively, using data to assess and refine your decisions
• Work collaboratively, leveraging your skills and the skills across the wider team to design solutions that solve tough technical challenges

• Talent Partner Screen (30 minutes)
• Hiring Manager Interview (1 hour)
• Skills Interview + Product Demo (1 hour)
• Values Interview (1 hour)
• We Offer!