Deployed AI Engineer, Retool
$216.7-293.3k
The application layer for AI
Job no longer available
The application layer for AI
201-500 employees
Job no longer available
$216.7-293.3k
201-500 employees
Company mission
To create the future of internal software by making software development for engineers simpler and more accessible.
Role
Who you are
- Strong software engineering background—comfortable writing production-quality code across the stack
- Experience with AI/ML systems, particularly LLM-based apps and architectures
- Deep curiosity about real-world problems and how to solve them with software
- Familiarity with one or more of the following:
- Prompt engineering
- LangChain / agent orchestration
- Retrieval-augmented generation
- Vector databases (e.g. Pinecone, Weaviate, Chroma)
- Toolformer, ReAct, or other reasoning patterns
- LLM evaluation techniques (e.g. human + model evals)
- Excellent communication skills—you’ll be working directly with technical and non-technical stakeholders across organizations
- Thrives in ambiguity and iteration; excited to invent new workflows and best practices where none yet exist
- 5+ years experience in software engineering, ML engineering, or similar roles
- Demonstrated success in customer-facing or cross-functional technical roles
- Prior experience shipping LLM-based products or building AI apps is a strong plus
- Bachelor’s or advanced degree in Computer Science, Engineering, or a related field
- Bonus: Experience working with Retool (apps, workflows, resources, components)
What the job involves
- We’re hiring our first Deployed AI Engineer to help our most strategic customers scope, build, and ship production-grade agents on top of Retool
- You’ll act as a founding member of a small team at the edge of what’s possible with Retool’s AI platform, working directly with customers, Field Engineering, and our product and infra teams to bring powerful agents to life
- The Deployed AI team’s goal is twofold:
- Build ambitious, high-quality agents with our most forward-leaning customers
- Feed those learnings back into our product, platform, and agent tooling to raise the ceiling (and the floor) of what our customers can build on their own
- You’ll work closely with Field Engineering and Product to go from high-level customer goals to scoped agent architectures, implemented solutions, and live deployments
- Along the way, you’ll uncover friction in our platform, identify common agent patterns, and contribute reusable abstractions (evaluators, tool integrations, routing logic, etc.) that make future agent development faster and better
- You’ll also act as a trusted advisor to our customers, combining deep technical expertise with product intuition and business understanding. AI agents are not deterministic systems—they are probabilistic workflows with real-world consequences
- Part of your role is helping customers deploy them responsibly, reliably, and with a clear understanding of the tradeoffs involved
- This role is hybrid: part software engineering, part product thinking, part solution design. It’s also high leverage. The things you build and learn will directly shape the future of AI at Retool—both in the product and in the market
- Design and implement AI agents using Retool’s platform, working directly with strategic customers and our Field Engineering team
- Prototype and productionize integrations across APIs, data sources, and tools (e.g. Snowflake, Salesforce, Postgres, vector DBs, internal APIs)
- Tune and evaluate agent performance, balancing accuracy, determinism, latency, and user experience
- Deploy and maintain agents in production, with appropriate monitoring, guardrails, and fallback mechanisms
- Develop reusable building blocks for agent development—libraries, prompts, evaluators, workflows, etc.—that accelerate both internal and customer use cases
- Capture patterns and pain points to inform product development, and work closely with the Agents team to influence roadmap and features
- Partner with GTM and customers to scope and validate high-impact agent opportunities
- Evangelize best practices in AI engineering, helping customers (and Retool teammates) navigate the fast-moving world of LLMs, evals, and orchestration
- Reporting to the Head of Product for Agents
- Working closely with Field Engineering, Product, and Infrastructure teams
- Frequently interfacing with customers—both hands-on and in advisory roles
- Serving as a feedback loop for the core product, with a front-row view of what customers need and what AI makes possible
- METRICS FOR SUCESS:
- Successful launch and adoption of Retool agents at key strategic customers
- Agent usage, reliability, and performance in production
- Development of reusable agent patterns and solutions
- Influence on Retool’s agent roadmap and product direction
- Decreased time-to-value for customers deploying AI agents
- Quality and completeness of enablement materials (reference agents, templates, docs, etc.)
Our take
Retool allows developers to build internal applications quickly using a complete set of ready-made building blocks. These internal applications can be used to display company data from a range of sources, including Redis, Salesforce, Google Cloud, and Slack.
For a monthly fee, the platform enables companies to save time that they would have otherwise spent on developing their own internal applications. Retool brands itself as 'low-code,' meaning that it is easy to use and customize. There is a huge demand for systems that allow teams to analyze the data they already have. Retool already counts brands such as Amazon, Philips, Peloton, NBC, and Mercedes-Benz as customers.
Founded in 2017, the company is now valued at over $3.2B. Founded by Oxford graduate David Hsu, the management team includes ex-Stripe and ex-Airbnb employees with plenty of experience in taking a company from a start-up to a global brand.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2022
$45m
SERIES C
Dec 2021
$20m
SERIES C
Total funding: $165.3m
Company benefits
- Your health: Our healthcare plans include flexible, competitive options for medical, vision, dental, life insurance, and disability benefits.
- Your fuel: Fully snack-stocked kitchens at every turn, with breakfast, lunch and dinner provided at our San Francisco and New York offices.
- Your growth: We provide a $1,200 annual stipend that can be utilized for all learning-related expenses, including books, conferences, classes, and more.
- Your family: Access to comprehensive family planning services, generous paid parental leave for new parents, and a remarkable $10,000 lifetime benefit towards fertility support.
- Your time: Flexible freedom for a healthier you: take the time off that you need, when you need it! Discover flexible PTO and our 4 week Work From Anywhere policy to rejuvenate on your time.
- Your sidekick: Bring your favorite sidekick to work and enjoy our dog-friendly offices!
- Your future: Plan for your future. We offer enrollment and matching up to 4% for our US-based employees.
- Your wellbeing: Enjoy a suite of perks and memberships that enable you to thrive both personally and professionally.
Company HQ
Mission District, San Francisco, CA
Leadership
David Hsu
(Founder & CEO)David studied Philosophy and Computer Science at the University of Oxford, before founding Retool in 2017. He has served as CEO ever since.
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