Head of Growth, Zoom
Workvivo, UKI
Work platform for human connection
Job no longer available
Work platform for human connection
1001+ employees
Job no longer available
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- The ideal candidate has successfully taken a SaaS platform from EMEA into the U.S. market, understands the nuances of global pipeline generation, and is both a strategic operator and hands-on builder
- 7–10+ years in high-growth B2B SaaS, with proven experience taking a SaaS platform from EMEA into the U.S. market
- Demonstrated success owning global pipeline strategy and delivering measurable ARR impact
- Deep expertise across digital marketing, paid media, ABM, lifecycle, outbound, and funnel conversion
- Hands-on experience building and scaling BDR/SDR teams and outbound programs
- Strong track record operating in global, matrixed organisations with tight sales alignment
- Data-driven mindset — you measure everything, speak in numbers, and act on insights
- Excellent leadership skills — builds high-performing, high-trust teams people want to follow
- Outstanding communication and stakeholder management — keeps executives aligned, informed, and focused
- At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential
What the job involves
- We are seeking a strategic and driven Head of Growth to architect and scale the global pipeline engine that fuels Workvivo’s continued expansion—with a particular focus on accelerating our growth in the U.S. market
- In this high-impact leadership role, you will be responsible for building and leading a cross-functional team of 8–10 people across Digital Demand Generation, BDR/SDR, and Field Marketing
- Your mission: generate qualified pipeline, accelerate revenue, and build a scalable growth model across regions
- This role goes beyond traditional demand generation
- You will own pipeline creation across multiple global channels, directly manage both Marketing Demand and the Outbound BDR organisation, and serve as a key strategic partner to Sales and Executive Leadership
- We’re a fast-growing, outcome-driven marketing team within Workvivo, a Zoom company
- Our mission is to transform how companies engage their employees, and our product is already loved by millions
- Backed by the global scale and reach of Zoom, we move fast, think boldly, and build the pipeline required for our next stage of growth
- As Head of Growth, you’ll be a key member of our Senior Leadership Team and one of the top leaders driving our U.S. expansion
- Develop and execute the global pipeline generation strategy, aligned with Sales priorities and revenue targets
- Lead, coach, and mentor a high-performing team of 8–10 across demand gen, outbound BDR, ABM, lifecycle, and field marketing
- Partner with brand, content, product marketing, and marketing ops to drive unified global execution
- Collaborate closely with Sales Leadership to align on coverage models, regional segmentation, and pipeline targets—with strong emphasis on U.S. growth
- Own all digital growth programs including paid media, SEO/SEM, retargeting, lifecycle, and conversion optimisation
- Build scalable, repeatable campaign frameworks targeting enterprise buyers across multiple regions
- Ensure all programs are optimised for ROI, pipeline contribution, and revenue impact
- Build and manage a high-performing global outbound BDR/SDR team
- Define outbound strategy, KPIs, coaching frameworks, and campaign alignment
- Drive tight coordination between BDR outreach and marketing-led programs to maximise SQL conversion
- Execute targeted regional programs, customer events, and executive roundtables to drive in-market demand
- Support strategic ABM programs in collaboration with Sales for top accounts
- Ensure field initiatives are measurable and tied directly to pipeline targets
- Act as a trusted partner to Sales Leadership, ensuring alignment on pipeline goals, lead quality, and conversion performance
- Provide clear, consistent reporting on pipeline health and weekly forecasts
- Proactively identify pipeline gaps and create targeted campaigns to close them
- Own the global pipeline number (sourced and influenced) across marketing- and BDR-led channels
- Implement clear reporting, attribution, and funnel measurement from MQL → SQL → Opportunity
- Use insights to continuously refine channel mix, campaign strategy, and resource allocation
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
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