IT Support Intern, Okta

Summer 2026

Salary not provided

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $26—$26 USD. Plus bonus.

macOS

iOS

Windows

GSuite

Okta

Confluence

Slack

ServiceNow

San Francisco Bay Area

Management platform securing resources from cloud to ground

Be an early applicant

Management platform securing resources from cloud to ground

1001+ employees

B2BSecurityInternal toolsSaaSIdentity

Be an early applicant

Salary not provided

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $26—$26 USD. Plus bonus.

macOS

iOS

Windows

GSuite

Okta

Confluence

Slack

ServiceNow

San Francisco Bay Area

1001+ employees

B2BSecurityInternal toolsSaaSIdentity

Company mission

To improve the connections between people and tools to make companies more productive and secure.

Job

Company

Role

Who you are

Currently pursuing a bachelor’s degree in Information Technology, Computer Science, or a related field and graduating December 2026 or Spring 2027
General IT troubleshooting skills
Ability to document technical systems and issues
Experience with networking and understanding of DHCP, DNS, VLANs and VPN
Experience with video conferencing
Experience with DHCP, iOS and Windows
Understanding of SaaS application management
Self-motivated, results-oriented, data-driven, adaptable, with strong time management skills
Experience with Confluence or other knowledge base platforms
Experience with ServiceNow is (a plus)
Experience with Slack, Google Suite, MAC OSX, Windows OS, Okta

What the job involves

Come join our growing team to deliver amazing technology support experiences that fuel the vision of Dynamic Work for our employees
Technology experience is the guiding force of our work and our Workplace Technologies Support Interns help ensure we are providing world class on site technology support for our employees and our spaces
In this role, you will be responsible for speedy issue resolution for employee IT issues, proactive improvements, and have a strong customer first mindset
You will be part of a globally distributed onsite support team that provides IT support for our employees as well as maintaining in-office technologies such as Zoom rooms, printers, digital signage, among others
You will also share knowledge with our employees, helping them to use technology to power their productivity as we continue on our journey
You will be a strong advocate for our employees, learning and understanding their technology challenges and championing change with our technology solutions that makes it easier to get our best work done
Our team is helping to transform the future of work, which isn’t easy but is tremendously fun and rewarding
We work on challenging problems, are data driven, and always focus on the employee experience
Daily support of onsite technologies including laptops, desktops, and workplace technologies
Daily conference room system checks and preventative maintenance. This will include confirming function and fixing any found issues
Create knowledge base articles to support timely troubleshooting
Create best practice videos for OktaTV
Break/Fix support as issues are discovered and resolving issues in a timely manner. Resolving support tickets in a timely manner
Learn how to prevent reoccurring issues and improve system stability
Become a resource for users to learn how to use conference rooms
Live event support during all company meetings and smaller meetings in All Hands space
Support remote users attending meetings and monitor event recording
As an intern, you’ll do real work that matters
While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about
You’ll also have the guidance of your mentor and manager to help you develop new skills
Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company
We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags
And of course, we want you to have fun too
We offer 12-week summer internships in the U.S. with two available start dates
You may choose from the following options: May 26 – August 21 or June 15 – September 4

Our take

Okta started off as an identity company where organisations, large and small, could tap into the company to have a single sign-on interface to access all cloud applications now centralised. Okta has since expanded to provide identity management at the device as well as the server level.

The new approach towards network security is increasingly based on identification and authentication, and Okta is on track to become the go-to vendor in the space. It aims to do so by developing products that enable people to access applications and other tools more smoothly and securely than ever before.

Okta has taken strides towards expansion through significant employee growth and shuffling executive leadership. The company has also made lateral moves such as tackling governance concerns, opening up new paths for revenue.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

19% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (1.4)

Company

Funding (last 2 of 7 rounds)

Sep 2015

$75m

SERIES F

Jun 2014

$75m

SERIES E

Total funding: $229.3m

Company benefits

Work from home opportunities
Health + Wellness
Financial Benefits
Pay + Incentives
Time Off
Everyday Living
Resources

Company HQ

The East Cut, San Francisco, CA

Leadership

Todd McKinnon

(Co-Founder & CEO)

VP of Development at Salesforce.com and has nearly a decade of experience in various engineering and leadership roles at PeopleSoft.

Frederic Kerrest

(Co-Founder & Vice Chairman)

Worked in Sales and Business Development at Salesforce.com, and previously co-founded high-tech consulting firm Meridian Global Solutions.

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