Senior Delivery Manager, Parallax

• Strong experience delivering digital products, web/app builds, or software projects end-to-end, focussing on measurable business and customer outcomes, not just outputs
• Demonstrated experience owning and delivering a product roadmap aligned to business strategy and customer needs
• Experience gathering, prioritising, and translating user, customer, and stakeholder requirements into actionable backlog items
• Proven track record of making data-informed product decisions and managing trade-offs
• Excellent stakeholder management skills, with the ability to influence at senior and executive levels, including managing expectations, difficult conversations and aligning diverse stakeholders around shared outcomes.
• Clear and confident communicator, able to translate technical and product concepts for non-technical audiences
• Confidence leading agile ceremonies, shaping delivery plans, and managing multi-disciplinary teams using a range of agile methodologies
• Strong customer-centric mindset with experience using user research, feedback, and analytics to drive improvements
• Ability to manage budgets, risks, schedules, and forecasts with accuracy and commercial awareness
• Ability to work with technical teams and understand core concepts (APIs, architecture, environments, QA, DevOps workflow)
• Nice to have:
• You’re a confident, organised professional who can lead teams with calmness, clarity, and curiosity. You thrive in complex, fast-paced environments, enjoy solving problems, and can switch comfortably between big-picture delivery and the detail needed to unblock teams
• Works autonomously and takes proactive ownership
• Builds rapport quickly and communicates with clarity and empathy
• Challenges appropriately and isn’t afraid of difficult conversations
• Supports others’ growth and fosters healthy collaboration
• Understands how digital products are built, even if you’re not technical hands-on
• Enjoys learning - especially about AI, new tooling, and better ways of delivering

Desirable

• We’re looking for an experienced and proactive Senior Delivery Manager to lead the successful delivery of digital projects across our client portfolio, with a particular focus on managing our partnership with Webflow and the resulting projects we get from that
• In this role, you’ll own the day-to-day rhythm of delivery — shaping scope, planning and managing timelines, enabling cross-functional teams (Engineering, Design, UX, QA), and ensuring we execute reliably against outcomes, budgets, and deadlines
• You’ll be responsible for keeping projects on track, managing risks, and maintaining clear communication with clients and internal teams throughout the delivery lifecycle
• You’ll act as a trusted delivery partner to our clients, ensuring clarity on expectations, progress, and priorities, while proactively identifying and removing blockers that could impact quality or timelines
• You’ll be the glue that keeps teams aligned and focused — fostering strong collaboration, championing effective ways of working, and bringing commercial awareness to every decision
• You’ll play a key role in ensuring smooth, predictable, and high-quality delivery across our portfolio of client projects
• This role is ideal for someone who thrives in fast-paced environments, enjoys working across multiple projects, and takes pride in shipping great digital experiences — particularly modern, high-quality websites built in Webflow
• Lead the delivery of digital projects from kick-off to completion, ensuring teams stay aligned, unblocked, and focused on outcomes
• Take primary responsibility for managing Webflow website builds, including:
• Managing scope and requirements for Webflow projects
• Coordinating designers, developers, and content teams
• Ensuring quality, performance, and accessibility standards are met
• Overseeing staging, review, and launch processes
• Facilitate key agile ceremonies and maintain the delivery rhythm across sprints, roadmaps, and releases
• Shape and manage scope, requirements, and acceptance criteria in partnership with clients and internal teams
• Build strong, trusted client relationships and act as the primary delivery point of contact
• Identify opportunities to extend value within accounts and support commercial conversations
• Enable healthy team dynamics, resolve conflict constructively, and encourage continuous improvement
• Encourage continuous improvement and champion effective ways of working
• Support collaboration across engineering, design, product, QA, AI, and data teams
• Help refine problems, clarify requirements, and validate assumptions
• Support workshops and discovery activities with clear synthesis and follow-up
• Translate business goals into clear artefacts teams can work from
• Contribute to improving delivery processes and internal communities of practice