Strategic Channel Partner Manager, Ada
CA$195-327k
OTE
+ Stock option plan; Salary is benchmarked on Canadian rates and may vary by other locations
AI customer service company
Job no longer available
AI customer service company
501-1000 employees
Job no longer available
CA$195-327k
OTE
+ Stock option plan; Salary is benchmarked on Canadian rates and may vary by other locations
501-1000 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- You have at least 10 years of Channel Partner Sales experience or a related role within the SaaS or AI industry
- You have an established existing network in the AWS and Microsoft partner networks (e.g. TD Synnex.)
- You understand the ins and outs of driving success in the cloud partner ecosystem, backed by a proven track record of results
- Strong communication, negotiation, and presentation skills
- Ability to develop and execute strategic plans and initiatives
- Excellent problem-solving and analytical skills
- Proficiency with Salesforce CRM and sales/partner management tools
- Willingness to travel to meet with partners and attend industry events
- You thrive in a fast-paced, remote first environment and you enjoy being a team player to those around you
- You have strong sales acumen, executive presence, effective time management and organization skills
- You are a self-starter focused on building and owning the 360-degree relationship
- You enjoy travelling to build relationships with partners in person
What the job involves
- We're seeking a talented Strategic Cloud Channel Partnerships candidate to build and refine the methodology, programs, and processes at Ada to ensure we successfully leverage our partners and their respective programs to align our product roadmaps and drive revenue growth
- This role will contribute to a very important aspect of scaling our partnerships with AWS, Microsoft, and their respective resellers/distributors
- New Business Development (60%):
- Identify and evaluate potential cloud channel partners that align with the company's growth strategy and target markets
- Develop and execute partner recruitment strategies, including prospecting, outreach, and presentations
- Negotiate and secure partnership agreements that are mutually beneficial and aligned with the company's objectives
- Collaborate with cross-functional teams (sales, marketing, product, etc.) to create compelling partner value propositions, enablement resources, and a product roadmap for any solutions needed to maximize revenue opportunity
- Develop a strategic channel strategy plan that supports the successful execution and achievement of sales targets
- Become an expert on all things Ada and be able to effectively communicate our value proposition to all levels, including C-Suite executives
- Existing Partner Management (40%):
- Cultivate and grow relationships with existing channel partners to drive revenue growth and satisfaction
- Analyze partner performance data and identify opportunities for optimization and growth
- Develop and implement partner engagement strategies, including training, incentives, and marketing support (in collaboration with partner marketing)
- Resolve partner issues and concerns in a timely and professional manner
- Collaborate with internal teams to ensure partners have access to the necessary resources and support
- Work closely with Ada’s Partner Marketing team to execute on webinars, events, and other revenue driving activities
- Represent the company at partner events, conferences, and meetings
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated billions of brand interactions and supports over 320 brands across the globe including Zoom, Facebook and Square. Its technology includes a no-code platform, which lends to its popularity. Ada has focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-29% employee growth in 12 months
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company HQ
Wellington Place, Toronto, ON
Leadership
Mike Murchison
(CEO & Co-founder)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer, Developer & Co-founder)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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