People Operations Partner, Culture Amp
$95-105k
+ ESOP
2+ days a week in office
Platform for staff surveying & analytics
Job no longer available
Platform for staff surveying & analytics
501-1000 employees
Job no longer available
$95-105k
+ ESOP
2+ days a week in office
501-1000 employees
Company mission
To build a better world of work by making the power of people analytics accessible to everyone.
Role
Who you are
- 1–3 years in HR Operations, People Operations, or a similar operational generalist role - enough grounding to understand what good HR delivery looks like and where it tends to break down
- A demonstrated track record of building things to solve process problems - in any context. This could be automating a reporting workflow, building a tool to replace a manual spreadsheet, or creating a system to manage something previously tracked in email. The domain is less important than the evidence
- Comfortable with automation or AI tools (like Zapier, Make, Power Automate, ChatGPT, or Claude) - you don't need to be technical, but you should have built something yourself, or be genuinely keen to learn
- Exposure to HRIS platforms (Workday, BambooHR, or similar) - expert-level proficiency isn't required, though hands-on BambooHR experience would be a huge plus
- Multi-jurisdiction exposure is advantageous - AU, multi-state US, UK or similar
- Detail-oriented and data-driven - you understand that accuracy in systems and records is foundational, not optional
- A builder at heart - you look at inefficient processes and feel compelled to fix them, not just flag them
- A collaborative partner - you work well across teams and time zones, and you know when to bring others in and when to move independently
- Curious and growth-oriented - you're excited by the opportunity to work at the frontier of AI in People Operations, and you bring a learning mindset to everything you do
- Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team
What the job involves
- At Culture Amp, our People Operations team exists to build a better world of work, starting with our own Campers
- As our People Operations Partner, you'll be at the heart of how we deliver a seamless, fair, and human-centred employee experience
- This is a role for someone who doesn't just process transactions, you look at how things work, spot where they break down, and actively build something better
- You'll partner closely with our People and Systems Analyst to co-create AI-powered solutions that modernise how People Ops runs, while owning the day-to-day lifecycle operations that keep our Campers supported
- If you're energised by the intersection of operational rigour and emerging technology, and you want your work to have a direct impact on the experience of hundreds of people across the globe, this is the role for you
- Own employee lifecycle operations - Manage end-to-end processing of all employee lifecycle events including onboarding, offboarding, transfers, promotions, contract changes, and leave management, understanding jurisdictional requirements and ensuring every Camper transition is handled with care and accuracy
- Co-create AI solutions for People Ops - Partner with the People and Systems Analyst in a genuine co-creation relationship to design, test, and iterate on AI-powered tools that transform how People Ops works
- You'll bring the operational knowledge of what a process needs to do, contribute to how it gets built, and own the tooling once it's deployed
- Support compliance and policy coordination - Support the Compliance & Operations Manager by coordinating compliance training (tracking completion, chasing non-completers, maintaining records with AI-powered tools), assisting with policy communications and version control, and maintaining jurisdiction-specific compliance checklists and SOPs to ensure adherence to local requirements and proactively flag anomalies as they arise
- Maintain HRIS data integrity - Treat accurate HRIS data as a non-negotiable standard, understanding that the quality of the team's AI outputs is only as good as the data that feeds them
- Proactively identify and surface process improvements - Spot processes that are manual, repetitive, or error-prone and bring them forward with a clear articulation of the problem, the current state, and what a better version would look like
- This is an ongoing expectation, not a periodic exercise
Our take
The so-called ‘Great Resignation’ highlighted what top companies have understood for years - that perhaps even more important than technology or branding, a company’s most valuable asset is its people. Culture Amp is an HR tech startup helping companies protect and enhance that value.
From its start as a survey platform, Culture Amp has grown to encompass analytics for managers, like turnover prediction and team goal tracking. It differentiates itself through a team of “People Scientists" - organizational and behavioral psychologists who design surveys, work in its product team as analysts and serve as consultants for clients.
Culture Amp's unique insights have made major impacts inside boardrooms globally, but lately the company has seen slowing growth and persistent losses (as workplaces shift from culture and DEI). Despite this, the founder and former CEO insists the Unicorn is in a great place to continue pushing its mission, even in this more difficult economic environment.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$100m
SERIES F
Sep 2019
$84.1m
SERIES E
Total funding: $281.4m
Company benefits
- MacBooks for you to do your best work
- Share Options - it’s important to us that everyone is an owner and can share in our success
- Medical insurance - for you and your family so you can feel safe in these uncertain times
- Excellent parental leave and in work support programme, - for those families to be
- Flexible working schedule - where we can, let’s make work, work for you
- Fun and inclusive digital, and (in the future) in-person events
- Work from home opportunities
Company HQ
London, UK
Leadership
Didier Elzinga
(Co-Founder & Executive Chairman)Former CEO of the company. Previously Advisor at Centor for 9 years and Non-Executive Director at Tourism Australia for 4 years.
Douglas English
(Co-Founder & CTO)Previously Solutions Architect at National Australia Bank for 5 years and Information Specialist at EDS for 1 years.
Rod Hamilton
(Co-Founder & Board Member)Former CPO of the company. Previously Principal Consultant at Unico for 4 years and Consultant at Accenture for 4 years.
Caroline Rawlinson
(CEO)Began as Chief Financial and Operational Officer in 2024, becoming CEO in 2026. Previously CFO then COO of MYOB, CFO at Trade Me and Formica Asia.
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