Technical Program Manager, Highspot
Solution Delivery
CA$146-178k
+ Stock options
2 days a week in office
AI-powered go-to-market platform
Open for applications
AI-powered go-to-market platform
1001+ employees
Open for applications
CA$146-178k
+ Stock options
2 days a week in office
1001+ employees
Company mission
To enable the impossible for GTM teams everywhere.
Role
Who you are
- B2B SaaS Delivery: Proven experience in a B2B SaaS environment, specifically regarding solution delivery
- You understand the unique pressures of delivering software to enterprise clients
- SDLC Mastery: Deep understanding of the SaaS software SDLC / PDLC
- You know how software gets built, tested, and shipped, and you know how to optimize that process
- Customer-Facing Experience: Unlike many internal-facing TPMs, you have experience in a customer-facing role
- You are comfortable navigating the commercial side of the business and working collaboratively with GTM teams
- Project Planning Expert: You have specific experience building project plans for the delivery of custom software solutions
- You don’t just track tickets; you map out the path to success
- Organizational Rigor: Extreme attention to detail
- You are highly organized and can keep track of complex dependencies without letting things slip through the cracks
- Communication: You can translate technical constraints to non-technical stakeholders and commercial realities to engineering teams
- Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, please apply!"
What the job involves
- We are seeking a highly organized and detail-oriented Technical Program Manager to join our Product & Engineering organization
- This is a high-impact role operating at the intersection of product development and commercial delivery
- While every TPM here drives product delivery, you will have a specific focus on a unique challenge: Custom Solution Delivery
- You will be the bridge between our Product teams and our customer-facing organizations (GTM, Technical Account Managers), ensuring that when we sell complex, customized SaaS solutions, we deliver them with precision, integrity, and durability
- In this role, you will divide your focus between two core pillars:
- Complex Solution Delivery:
- Lead Custom Delivery Projects: Build and execute detailed project plans for the delivery of custom software solutions to our strategic B2B customers
- You will own the "how" and "when" of getting these solutions designed, approved, and into the customer's hands
- Commercial & Client Alignment: Act as the primary technical liaison for our GTM and Customer Success teams
- You will bring a customer mindset to the engineering floor, ensuring our technical execution aligns with client commitments
- You will facilitate the internal Product & Engineering discussions, and the development of solutions that scale and benefit all of our customers
- Risk Management: Spot scope-creep and delivery risks early
- Use your attention to detail to ensure custom requirements don't derail the broader product roadmap
- Product Program Management
- Drive the SDLC: Partner with Product Managers and Engineering leads to manage the full software development lifecycle (PDLC/SDLC)
- You will ensure a predictable delivery cadence for core features
- GTM Readiness: Ensure that our Sales, Support, and Marketing teams are fully enabled and ready for new launches
- You will connect the dots between code-complete and customer-ready
- Cross-Functional Orchestration: Facilitate the rituals that keep teams moving (planning, retrospectives, dependency management) and translate ambitious product goals into actionable, organized plans
Our take
Highspot is an AI-driven sales enablement platform that enhances sales team performance globally. It offers intelligent content management, training, contextual guidance, and customer engagement in a unified platform. This integration, supported by actionable analytics, helps companies turn strategic plans into effective sales.
Highspot's annual recurring revenue has grown over tenfold in recent years, highlighting the importance of sales enablement in improving sales team performance. The company's innovation and customer satisfaction have led to record new customer acquisitions and revenue growth, with clients like Hootsuite, Twitter, Siemens and Nestle.
The company has continued to expand and develop over the years, entering into the Canadian market and launching several innovations in sales enablement technology. Its latest release is its agentic AI to help sales teams more precisely target prospects and win more deals
Steph
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$248m
SERIES F
Feb 2021
$200m
SERIES E
Total funding: $642.6m
Company benefits
- Generous PTO
- Free, Immersive Learning Courses
- Flexible Transportation Options
- Equity For Everyone
- Medical, dental, and vision benefits
- Flexible work and holiday schedules
- Work from home opportunities
- Modern Health and Wellness Program
- Group Retirement Savings Plan (RRSP & DPSP)
Company HQ
Seattle Waterfront, Seattle, WA
Leadership
Robert Wahbe
(CEO & Co-founder)Former Corporate Vice President of the Server and Tools Division at Microsoft
Oliver Sharp
(Chief Solution Architect & Co-founder)Former General Manager of Strategy, Server and Tools Division at Microsoft
David Wortendyke
(CTO & Co-founder)Former Partner Architect at Windows Azure for over 20 years
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