Senior Product Designer, Jobber
Multiple Roles
CA$125.8-170.1k
+ Equity. This role has a midpoint of $147,900 CAD. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop
Job tracking and customer management software for home service businesses
Be an early applicant
Job tracking and customer management software for home service businesses
1001+ employees
Be an early applicant
CA$125.8-170.1k
+ Equity. This role has a midpoint of $147,900 CAD. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- Have substantial experience designing for web and/or mobile SaaS products in a collaborative team setting
- Have a track record of success in design or UX roles within high-growth SaaS environments, collaborating effectively across both executive and IC levels
- Have experience working closely with Product, Engineering, and Marketing to deliver cohesive, scalable solutions
- Have proficiency in conducting and applying both qualitative and quantitative research to shape product direction
- Connect UX strategy to product vision and business outcomes with strong storytelling.
- Be fluent in modern design tools (e.g. Figma, FigJam, ChatGPT, sketching) and the judgment to use the right tool for the task
- Have a passion for AI and emerging technologies, with practical experience applying LLMs or AI tools in product and design contexts
- Have a genuine enthusiasm for Jobber’s mission to empower small businesses—and for designing solutions that reach millions
What the job involves
- As part of the larger Product Development organization, you’ll work closely with Product Managers and Engineers in a decentralized triad, acting as the design leader for your product area. Grounded in user understanding, you’ll uncover opportunities, validate ideas, and contribute to the long-term vision of your team—driving meaningful impact for hundreds of thousands of home service professionals worldwide!
- We’re looking for Senior Product Designers to lead the following high-impact teams:
- Platform Experience: As a Senior Product Designer on Platform Experience, you’ll shape the foundations of Jobber’s product ecosystem by designing scalable, intuitive experiences that power our integrations, developer tools, and third-party partnerships
- You’ll lead design for platform-wide surfaces that enable extensibility, ensure cohesion, and support the long-term evolution of Jobber’s ecosystem. Your work will create the underlying infrastructure and patterns that help Jobber grow through partner innovation and platform expansion
- Supply: As a Senior Product Designer on the Supply team, you’ll define the end-to-end experience that brings partner-provided products directly into Jobber’s workflows. You’ll design a scalable strategy and user experience that seamlessly integrates partner inventory, pricing, and product data wherever it’s needed—from quoting to scheduling to job execution
- Your work will expand the value Jobber delivers to home service businesses by making it effortless for them to access the supplies they need, when they need them, within Jobber’s unified system
- Win Work: As a Senior Product Designer on the Win Work team, you’ll design the growth tools that help home service businesses attract customers and win more jobs. You’ll work in an early-stage environment where you define the problems that truly matter, lead discovery, and create clear, intuitive experiences that solve real user needs
- You’ll bring structure to ambiguity, build alignment across product and engineering, and turn new ideas into impactful solutions that support small business growth
- Our Product Designers turn insights and sketchbook ideas into intuitive, high-quality user experiences. In this role, you’ll uncover user and business problems, shape solutions, and translate them into polished, end-to-end designers. You’ll report to a Design Leader focused on challenging you, developing your skills, and helping you grow further in your career!
- You’ll be the sole designer for your product area, driving discovery through to delivery and iteration. You’ll stretch your skills, expand your influence, and help define an impactful part of Jobber’s product
- Define and drive UX strategy in close partnership with Product and Engineering
- Conduct and synthesize qualitative and quantitative research to uncover insights and guide decision-making
- Design scalable, end-to-end experiences using customer research, wireframes, flows, prototypes, and detailed specs
- Champion a customer- and data-informed design culture, ensuring design efforts are aligned with user and business goals
- Apply AI to create dynamic, personalized product experiences for new and existing users
- Track and showcase the impact of design through measurable outcomes, celebrating wins across the team
- Stay current on industry trends, competitor offerings, and emerging technologies—including AI—to continuously elevate the customer experience
Application process
- During the interview process, we’ll explore your experience, skills, and working style to determine the best fit across our open Senior Product Designer roles. Team alignment will be an ongoing, transparent conversation that considers both what you bring and what you’re looking for in your next opportunity
- You can expect the interview process to include the following steps:
- Talent Team Interview (45 min): An introduction to Jobber, your background, and what you’re looking for
- Portfolio Review (60 min): A deep dive into selected projects to understand your design process, decision-making, and impact
- Functional Whiteboard Exercise (75 min): A collaborative problem-solving session to see how you approach ambiguity and work through complex UX challenges
- Leadership Interview (30 min): An opportunity to share your experience and what you're hoping to bring to Jobber with a member of our Leadership Team
- Depending on the team and role, we may add an additional conversation to explore specific areas or ensure clarity on team alignment
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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