Senior Product Designer, Jobber

Supply

CA$125.8-170.1k

+ Equity. This role has a midpoint of $147,900 CAD. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop

Figma

ChatGPT

Senior and Expert level

Remote from Canada

Job tracking and customer management software for home service businesses

Open for applications

Job tracking and customer management software for home service businesses

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Open for applications

CA$125.8-170.1k

Figma

ChatGPT

Senior and Expert level

Remote from Canada

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help home service professionals around the world win.

Job

Company

Role

Who you are

Have substantial experience designing for web and/or mobile SaaS products in a collaborative team setting
Have a track record of success in design or UX roles within high-growth SaaS environments, collaborating effectively across both executive and IC levels
Have experience working closely with Product, Engineering, and Marketing to deliver cohesive, scalable solutions
Have proficiency in conducting and applying both qualitative and quantitative research to shape product direction
Connect UX strategy to product vision and business outcomes with strong storytelling.
Be fluent in modern design tools (e.g. Figma, FigJam, ChatGPT, sketching) and the judgment to use the right tool for the task
Have a passion for AI and emerging technologies, with practical experience applying LLMs or AI tools in product and design contexts
Have a genuine enthusiasm for Jobber’s mission to empower small businesses—and for designing solutions that reach millions

What the job involves

As part of the larger Product Development organization, you’ll work closely with Product Managers and Engineers in a decentralized triad, acting as the design leader for your product area
Grounded in user understanding, you’ll uncover opportunities, validate ideas, and contribute to the long-term vision of your team—driving meaningful impact for hundreds of thousands of home service professionals worldwide!
As a Senior Product Designer on the Supply team, you’ll define the end-to-end experience that brings partner-provided products directly into Jobber’s workflows
You’ll design a scalable strategy and user experience that seamlessly integrates partner inventory, pricing, and product data wherever it’s needed—from quoting to scheduling to job execution
Your work will expand the value Jobber delivers to home service businesses by making it effortless for them to access the supplies they need, when they need them, within Jobber’s unified system

Application process

Talent Team Interview (45 min): An introduction to Jobber, your background, and what you’re looking for
Portfolio Review (60 min): A deep dive into selected projects to understand your design process, decision-making, and impact
Functional Whiteboard Exercise (75 min): A collaborative problem-solving session to see how you approach ambiguity and work through complex UX challenges
Cross-Functional Interview (30 min): A conversation about your approach to cross-functional collaboration, including communication, feedback, and decision-making with product and engineering partners
Our Talent team at Jobber will be offline for a holiday break, starting December 24th and extending until January 2nd
We’ll be back to go through applications and reach out with an update on your candidacy once we return in January! Happy Holidays!

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company HQ

Downtown, Edmonton, AB

Leadership

Sam Pillar

(Co-Founder & CEO)

Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.

Forrest Zeisler

(Co-Founder & CTO)

Experienced Developer, with a degree in Engineering from the University of Alberta.

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