Strategic Account Manager, DUCO
$160-185k
Data integrity and reconciliation services
Be an early applicant
Data integrity and reconciliation services
201-500 employees
Be an early applicant
$160-185k
201-500 employees
Company mission
Duco's mission is to make managing data easy.
Role
Who you are
- 10+ years’ experience in enterprise strategic account management, preferably in financial services technology
- A track record of success in retaining and growing revenue in complex global organizations
- An understanding of capital markets and post trade technology
- Experience with relationship management governance frameworks
- Awareness of relevant financial market regulations such as MIFID2 & SFTR, EMIR, MAS, and Trade Reporting
- Experience with formal sales techniques such as MEDDPIC, Miller Heiman or SPIN advantageous
- French fluency a plus
What the job involves
- You will be joining the Strategic Account Management team and supporting Duco’s growing business
- Reporting to the Global Head of Strategic Accounts and working closely with the commercial organization, you will be responsible for the retention and growth of Duco’s largest Tier 1 strategic clients in the North America territory
- Working with the most senior business stakeholders of your accounts to align on business objectives and develop plans for growth and success
- Working closely with the internal “deal team” within Duco- including colleagues from Solution Consulting, regional Account Managers, and your Executive sponsor- to craft precise strategies for upsell and retention; executing on these plans in close collaboration with said colleagues
- ‘Walking the halls’ of your clients to identify additional areas of expansion and establish relationships with new stakeholders; refinement of master Deal Team plan as appropriate
- Developing and maintaining account growth and expansion plans
- Creating, nurturing and closing opportunities with existing and new business stakeholders within your accounts
- Creating and managing upsell and cross-sell pipeline in Salesforce
- Completing RFIs and RFPs for existing customers and working closely with the solution engineering team on POCs and POVs
- Driving further adoption of Duco's products and services with existing users, as well as new groups across enterprise clients
- Owning the renewal of these accounts
- Establishing and maintaining solid relationships with the key/senior business stakeholders on the accounts
- Frequently conducting business reviews with key senior stakeholders to ensure ROI is being achieved and measured
- Being the voice of the customer within Duco. Working closely with Client Success as well as Sales Enablement to understand client challenges and development asks. Working closely with Proposition/Product leadership to drive the strategic roadmap
- Partnering closely with Professional Services Commercial Lead during the pre-sales cycle to conduct client discovery, ensure solution viability and accurate estimation of implementation, resource requirements and costs
- Serving as the bridge between the client’s initial "why", Solution Consultant's "what" and the Professional Services team’s "how."
Our take
Enterprises capture and generate a vast amount of business-critical data, but inconsistencies in formating and difficulty in reporting across multiple data silos can make it extremely difficult to actually use this data for operational decision making. Duco exists to solve this problem with a no-code platform to reduce the complexity of a company's data stack, processing, reconciling and drawing insights from data without requiring any special expertise.
Duco's no code approach, using natural language processing to manage queries, means that decision makers can directly poll data without relying on technical teams or external firms. This leads to cost savings which have generated return on investment for Duco's customers in less than a year. So far Duco's services have been taken up by major firms such as HSBC, Lloyds Bank and Santander, to name just a few.
The company has recently invested into expanding in Asia, and is further refining the product to allow it to solve more complex data problems for its clients. As more and more companies realise that there is an easier alternative to reconciling their data than doing it by hand, Duco, having refreshed its leadership in 2024, is in an excellent position to continue its rapid growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (1 round)
Jan 2018
$28m
SERIES B
Total funding: $28m
Company benefits
- Unlimited Holiday
- Success Share Bonus Payments
- Private Medical Insurance
- 4X salary life assurance
- Spot Rewards
- Enhanced Family Leave
- Pressure-off Fridays
- Milestone moments
- Health Cash Plan
- Home Working Allowance
- Employee Assistance Programme (EAP)
- Cycle to Work and Tech Scheme
- Electric Car Leasing Scheme
Company HQ
Farringdon, London, UK
Leadership
Christian Nentwich
(Founder & Boardmember)Prior to Duco, Christian founded Systemwire, which exited to Message Automation and further to Broadridge. Holds a BSc and PhD in Computer Science from University College London.
Michael Chin
(CEO)Also a Member of the Board of Directors at IPC Systems and EC1 Partners. Previously Head of Broadway Technology at Bloomberg and was a Managing Director at Refinitiv.
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