Senior Program Manager, Amazon
US Upfronts
$127.2-185k
+ Restricted stock units
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
$127.2-185k
+ Restricted stock units
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- Thrive in high-ambiguity environments, making timely decisions with minimal guidance
- Have the ability to work independently and lead cross-functional teams
- Have a strong problem-solving mindset, with a focus on scalable and systematic solutions
- Get “hands dirty” as needed while building long-term efficiencies
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Desirable
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
What the job involves
- We’re seeking a sharp, strategic Senior Program Manager to architect the sales motion for agency Upfronts—driving clarity, scale, and impact across teams
- Artner with the Head of Agency Upfronts to elevate the sales strategy, messaging, and operational excellence of the Upfront program across the Agency team and broader sales organization
- Design and orchestrate all components necessary for successful agency sales engagements, including defining objectives, scope, and performance tracking mechanisms
- Equip sales teams and managers so they can operate more efficiently and strategically at every stage of the Upfront process. Gather and prioritize team needs and challenges, collaborating with partner teams to develop scalable solutions. The long-term and ongoing goal is to force-multiply the effectiveness of the team
- Actively contribute to shaping the long-term structure and mechanisms of the Upfront program—enhancing yearly cycle planning, improving decision-making frameworks, and up-level tools and infrastructure
- (Long term/aspirational) Actively contribute over time, even in a scrappy way, to driving an AI-first approach for the agency sales team and Upfront program, leveraging automation and intelligence to enhance efficiency and decision-making
- The Senior Program Manager, US Upfronts will join the US Agency team that builds strategy and operation for one of Amazon Ads most cross-functional workstream - The Upfront
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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