Senior Design Manager, Meltwater
Product
$130-144k
Media, social & consumer intelligence
Be an early applicant
Media, social & consumer intelligence
1001+ employees
Be an early applicant
$130-144k
1001+ employees
Company mission
To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.
Role
Who you are
- Minimum of 10 years of experience in Product Design/Visual UI Design/UI/UX
- At minimum 3-5 years of experience managing a design team
- Minimum of 3-5 years working in SaaS and enterprise applications
- Proven portfolio showcasing extensive UX/UI work
- Ability to analyze user feedback effectively and use data to inform decision-making
- You have a point of view on industry best practices and design principles
- Demonstrated ability to deliver products with a focus on final outcomes
- Strong communication skills for presenting ideas clearly to business stakeholders
- Strong experience collaborating with engineering teams to refine UX
- Expert proficiency in Figma
- Strong understanding of the Design Thinking process stages
- Experience collaborating with other designers/design teams for system-wide improvements
- Bachelor’s or Master’s degree in Design or a related field
- Familiarity with front-end technologies such as React and MUI
What the job involves
- As the Senior Manager of Product Design, you will be responsible for leading key Meltwater applications through a distributed design team.
- Your role will involve guiding designers in the development of software interfaces, ensuring best-in-class interaction design, visual design, and user experience (UX).
- You will play a leading role in enhancing Meltwater’s platform experience, driving intuitive use and industry-leading outcomes. Additionally, you will mentor product designers in honing their craft through key practices
- Team Leadership: Oversee the execution of product designers, ensuring their work meets high standards in interaction design, UI, and human-centered design
- Creation and Craft: Develop strong understanding of products by helping to lead the creation of workflows, user prototypes, wireframes, and visual designs
- User-Centered Advocacy: Champion user-centered design principles in all projects
- Strategic Guidance: Collaborate with teams to align design efforts with Meltwater's core business objectives, executing on the priorities and facilitating collaboration through design-driven processes
- Cross-Functional Collaboration: Engage with designers and developers to ensure alignment with development requirements and systems documentation. Work with UX design research team to identify user pain points, assess products, and identify UX opportunities
- Mentorship: Serve as a direct manager and mentor to designers, modeling exemplary behavior and defining what constitutes "great" design
- Partnership Development: Collaborate with product managers (PMs), and directors to foster strong design and user experience outcomes
- Facilitation of Innovation: Lead teams through ideation, feasibility assessments, and story-mapping workshops to enhance design and development processes
- Design Process Communication: Act as a design steward by communicating the design process to cross-functional leaders, promoting a holistic view of user experience across the end-to-end journey
- Design Quality Assurance: Conduct reviews of designs through product-based evaluations and system-wide assessments
- Design Planning: Create important design plans that address the UX creation and product releases
- Inspiration and Support: Inspire your teams and provide essential support for personal growth
- User Experience Metrics: Drive user experience metrics and assess design effectiveness through research and user testing
- Culture Building: Be a strong contributor to design culture while continuously helping the design practice to grow
Our take
Meltwater's software analyzes and provides insights on posts across all major social media platforms, blogs, and news sites, allowing companies to make more informed marketing and operational decisions.
Launched in Norway in 2001 and later moving its headquarters to San Francisco, Meltwater has become a leading player in the media monitoring industry. It is an industry that is expected to double in value as the volume of data grows, making it increasingly challenging to derive meaningful insights.
Over the past two decades, Meltwater's growth has been fueled by strategic acquisitions of complementary businesses, enhancing its technology stack. Since going public in early 2021, and with major clients like Google, Ogilvy, The Economist, and Santander, Meltwater is poised to expand its operations beyond the 150 countries it currently serves.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Dec 2023
$65m
GROWTH EQUITY VC
Mar 2019
$175m
GROWTH EQUITY VC
Total funding: $240m
Company HQ
Financial District, San Francisco, CA
Leadership
John Box
(CEO)A Meltwater veteran, they began as a Sales Manager in 2004. Climbed the ranks through roles as a Regional Managing Director, Global Sales Director, and EVP of Meltwater Social before becoming CEO in 2020.
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