People Operations Advisor, AtkinsRéalis
World-class engineering services and nuclear organisation
Be an early applicant
World-class engineering services and nuclear organisation
1001+ employees
Be an early applicant
1001+ employees
Company mission
To connect people, data and technology to transform the world’s infrastructure and energy systems.
Role
Who you are
- Ability to work collaboratively
- Customer focus with a drive to deliver
- Generalist HR advisory experience across a range of HR activities/processes (not mandatory)
- Ability to listen actively, ask probing questions and analyse requirements
- Ability to apply judgement to resolve individual cases
- Ability to identify and address or escalate risk
- Persuasion and influencing skills
- Outstanding customer focus and the ability to manage customer requirements through a partnership approach
What the job involves
- The People Operations Advisor role supports the business with first line HR queries and will provide a consistently great customer experience in all employee relations issues
- The team is key to supporting the business in all employee relations issues, major projects and initiatives, delivering first class advisory services and driving change
- This role will report into a People Operations Manager
- The role sits within the People Operations Team, which consists of People Operations Advisors, Senior People Operations Advisors and People Partners
- Provide a professional advisory and administrative service to business colleagues across a broad range of HR queries and processes
- Manage stakeholder queries via phone and email and our case management system, ensuring they are dealt with in a timely manner to meet SLAs and customer service principle
- Support and provide advice on employee relation cases, such as sickness absence, performance management, and the Company’s people policy and procedures
- Use initiative to effectively and efficiently manage individual workload within the case management system
- Assist projects as required
- Signpost employees to other HR service lines where appropriate
- Support our offshore HR team with HR services, policies and processes
- Build excellent working relationships with HR teams, employees and key stakeholders in both the UK and Bangalore
- Support case management, producing correspondence, handling customer queries, monitoring reports and documentation
- Support a variety of improvement and service projects
- Ensure the management of end-to-end processes in line with customer needs whilst maintaining legal and compliance requirements
Our take
Connected energy systems and infrastructure require connected companies, and AtkinsRéalis is the result of a web of businesses integrating into one large engineering and nuclear services enterprise. With companies under its umbrella dating back to 1911, it’s a major player in the energy services and consulting space.
Covering the whole lifecycle of energy assets, AtkinsRéalis is hired to consult and advise on energy and infrastructure projects, building the tech and data surrounding its clients' projects. Services include intelligent networks & cybersecurity, project and construction management, decommissioning and environmental services.
Having been acquired by SNC Lavalin in 2017, AtkinsRéalis is one of the most trusted voices in the energy and infrastructure sector, and its global client base means it’s only set to continue on an impressive growth trajectory.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Quartier des Spectacles, Montreal, QC
Leadership
Ian Edwards
(President & CEO)Previously the President & CEO of SNC Lavalin, Managing Director of Leighton Asia, Division Director of Gammon Construction and studied Civil Engineering at the University of Lancashire.
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