Data and Analytics Delivery Lead, Kraken.tech
End-to-end, AI powered operating system for utilities
Posted today
End-to-end, AI powered operating system for utilities
1001+ employees
Posted today
1001+ employees
Company mission
To make a big green dent in the universe by helping utilities transform their operations to improve the lives of 1 billion people by accelerating the energy transition.
Role
Who you are
- You should bring extensive experience doing analytics on a strong, modern data team (e.g., data analyst, data scientist, or analytics engineer); a love of working with clients; and a passion for driving the clean energy transition – energy sector experience is a plus!
- Degree qualified equivalent, with strong client delivery and/or product ownership experience
- Several years of experience as a data analyst, data scientist, analytics engineer, data consultant or similar, preferably in a fast-paced, modern data team environment
- Strong familiarity with modern data practices and tools
- Strong facility with SQL and modern BI toolsFamiliar with agile product development practices and experience collaborating with engineering
- Excellent communications, collaboration and presentation skills
- Strong influencing skills and ability to challenge traditional ways of thinking
- Patience – our clients are undergoing huge transformations that take time and require our understanding
- Experience in the energy sector a plus
What the job involves
- We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone
- It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future
- What we do: build the most AI-driven, innovative, forward-thinking platform for energy management
- From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry
- Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now
- We’re looking for a brilliant senior Data & Analytics Client Delivery Lead to help clients fully leverage Kraken data and transform their data team and capabilities
- You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation
- You’ll train them on Kraken data and support them in building critical reporting & insightful analytics, sometimes getting hands-on with query writing or demo analytics
- You’ll also leverage your experience leading strong analytics teams to advise senior client data leadership on how to build a high-performing, business-centric data organization and leverage data as a strategic asset to unlock ambitious business and clean energy goals
- We are a flat and agile organisation and plan to remain this way. We are looking for a hands-on Data & Analytics Client Delivery Lead that can support both directly and indirectly - sometimes jumping in and writing queries or solving data challenges and other times advising or upskilling both clients and colleagues
- You will play a critical role in ensuring the clients’ reporting and analytics transition to Kraken goes smoothly - and ensuring that clients build the transformative data capabilities needed to get full value from Kraken data and power aspirational business goals
- Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through hands-on query writing, working sessions, and trainings
- Advise clients, including senior leadership, on topics like how to develop a high-performing data organization, how to build a modern tech stack, and how to pursue a data strategy and priorities that drive their core business objectives
- Strategically define and prioritize client data needs to influence the data product roadmap, ensuring product understands the core, shared client needs and that solutions achieve clients’ desired business outcomes
- Partner with engineering to deliver new data features and requirements aligned to client use cases
- Train Kraken’s broader client delivery team on how to help their respective business domains ask effective data questions and leverage data directly to drive business impact
Our take
Kraken is an AI-powered platform for utilities, helping energy, water, and telecom companies automate their operations and improve customer service. Its an end-to-end solution making it easier for utilities to improve and cut costs while also enhancing their service quality.
Its success speaks for itself too, with clients like EDF, Tokyo Gas, and Octopus Energy. With over 60M customer accounts managed across 30 countries, Kraken is making waves by reducing operational costs by 40%, proving its ability to deliver results.
Most recently, the company acquired Jedlix, a leader in smart EV charging. This deal expands Kraken's ability to offer smarter, greener charging solutions and is a sure way for the company to see even more success as it continues to scale globally.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
17 people
Nina Möger, Transformation Director
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2019
$0.2m
GRANT
Dec 2017
$7.4m
SERIES A
Total funding: $8.6m
Company benefits
- Equity option scheme: Everyone who works at Kraken owns a part of the business with shares in the Octopus Energy Group. So as the company grows we all benefit
- Holidays: We don't count your holiday days. We trust everyone to work hard and take as much time off as they need
- Flexible working: We're happy for you to work in a way that's best for you. Need to pick the kids up from school or work from home? That's not a problem. It's important to us that everyone has a positive work-life balance
- Free breakfast: Our offices are always stocked with fresh fruit, breakfast, snacks, great coffee and soft drinks. Weekly on a Friday we all get together (including virtually) for company updates and drinks
- For parents: We can arrange access to tax free childcare, as well as maternity and paternity pay
- Team events and activities: Participate in team events and cohesion activities to build stronger connections
- Health Insurance: We’ll provide comprehensive coverage with Alan and access to Alan Mind.
- Transportation: If you cycle to the office we’ll support you by up to €600/year, if you use public transport we'll reimburse 75% of your Navigo pass. If you use both, we'll support you by up to €900/year
- Green energy discount: Enjoy a 32% discount on green energy compared to the regulated tariff
- Year-end gift voucher: Receive a €100 gift voucher at the end of each year
- Gymlib subscription: Get a subscription to Gymlib for access to a wide variety of fitness options
- Meal vouchers: Enjoy €10 Ticket Restaurant cards for meal expenses
- NGO support days: Benefit from three additional RTT days (Reduction of Working Time) to support NGO work, every year
Company values
- Freedom & Responsibility
- Get Sh*t Done
- Customer Obsessed
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Amir Orad
(CEO)Amir joined Kraken in 2024 as CEO. Prior to this, they were the CEO and Chairman at Sisense for over 8 years. They also worked at NICE Actimize for over 7 years, serving as the CEO for 4.
James Eddison
(Co-Founder & CTO)Experienced CTO having previously served at Tangent Comminutions, Tangent Labs, and Clairpoint.
Salary benchmarks
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