Senior Client Executive, Hi Marley
+ Stock Options
More information about location
Communication platform for the insurance industry
Open for applications
Communication platform for the insurance industry
101-200 employees
Open for applications
+ Stock Options
More information about location
101-200 employees
Company mission
To provide the insurance ecosystem with a comprehensive communication platform.
Role
Who you are
- 6+ years of experience managing and closing enterprise software sales
- Success in long, consultative sales cycles (6+ months)
- Industry expertise or strong familiarity with insurance
- A relationship-first approach with clients and internal teams
- Outstanding communication, organization, and collaboration skills
- Adaptability and resourcefulness in a fast-paced startup environment
- Willingness to travel 40–50% of the time to build and sustain client relationships
- At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future
What the job involves
- Hi Marley is growing fast—and we're looking for a strategic, driven Senior Client Executive to join our team
- This role is ideal for someone with a proven ability to close complex enterprise software deals, particularly within highly regulated industries like insurance and finance
- You’ll manage full sales cycles, engage top-tier enterprise accounts, and showcase the unique value of Hi Marley’s solutions to C-level executives
- You’ll collaborate cross-functionally and play a key role in driving our growth
- Lead complex enterprise sales cycles from prospecting to close
- Consistently generate and develop new business opportunities
- Strategically coordinate internal and external resources to drive deals forward
- Maintain accurate and timely pipeline updates, account plans, and activity tracking
- Meet and exceed quarterly sales targets
- Educate clients on the value of Hi Marley’s platform for both their teams and their customers
- Build and nurture strong, long-term relationships with clients and internal stakeholders
- Partner with the Customer Success team to maximize value delivery and client adoption
- Stay informed on industry trends, competitors, and evolving market conditions
- Collaborate with peers to develop strategic account and prospecting approaches
- Demonstrate deep industry knowledge and become a trusted advisor in the insurance space
- Provide regular strategic insights to help grow and optimize the sales pipeline
- Represent Hi Marley at industry events and conferences to build brand awareness
- Keep detailed records of account and opportunity data in Salesforce (SFDC)
Our take
The insurance industry can be notoriously frustrating for policyholders during the claims process, with a reported 40% of people considering a switch of insurers following a claim. This is the outcome that Hi Marley wants to help carriers avoid.
The company uses an AI-enabled communication platform designed to allow insurance carriers and their partners to talk to policyholders in real time via simple text messaging. This ultimately gives carriers more opportunities to satisfy and retain their customers.
Hi Marley has enjoyed rapid in recent years, with a quadrupling of its user base. It has also more than doubled the number of carriers using its platform, which now include the likes of American Family, MetLife, Auto-Owners, Erie, and MAPFRE. Improvements such as the addition of a suite of collaborative tools to its platform seem likely to help it maintain its edge in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2023
$12m
SERIES B
Mar 2021
$25m
SERIES B
Total funding: $62.5m
Company benefits
- Full benefits package including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Company HQ
Downtown Crossing, Boston, MA
Leadership
Mike Greene
(Co-Founder & CEO)Mike spent 5 years as an Accenture Management Consultant before working as an IBM Associate Partner and co-founding Futurity Group. They worked for Aon for 7 years before co-founding Hi Marley as CEO in June 2017.
Mitesh Suchak
(Co-Founder & Board Member)Mitesh was Managing Partner at Futurity Group before becoming Partner at Aon Inpoint. After 7 years, they left this role to co-found Hi Marley (originally as COO).
Salary benchmarks
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