Senior Client Executive, Hi Marley
+ Stock Options
Communication platform for the insurance industry
Open for applications
Communication platform for the insurance industry
101-200 employees
Open for applications
+ Stock Options
101-200 employees
Company mission
To provide the insurance ecosystem with a comprehensive communication platform.
Role
Who you are
- 6+ years in sales managing and closing enterprise software deals
- Experience selling in long sales-cycle environments (6 mo.+)
- Insurance industry experience
- The ability to build authentic relationships both internally and externally
- Exceptional communication skills, highly organized, collaborative and detail oriented
- Comfort in a startup environment – we move quickly and wear many hats in a dynamic environment
- Comfort with travel – expected 40% - 50% to develop and maintain relationships
What the job involves
- We are rapidly growing and seeking a strategic and dynamic Client Executive with a proven track record of closing enterprise software deals in highly regulated industries like insurance and finance
- This role focuses on selling to top enterprise accounts, managing full sales cycles, and presenting Hi Marley’s value to C-level executives, while collaborating across all functions and reporting to the Head of Growth
- Execute complex enterprise sales and effectively lead the sales process and activities through to close
- Consistently generate new leads and opportunities
- Strategically orchestrate resources internally and externally to achieve objectives
- Maintain timely and accurate reporting of the pipeline, account plans and activities
- Achieve agreed upon sales targets and outcomes within quarterly schedules
- Educate customers on how Hi Marley can benefit them and their insureds
- Establish, develop and maintain positive business and customer relationships
- Partner with the Customer Team to ensure customer receives maximum value and adoption
- Monitor the company’s industry competitors, new products, and market conditions
- Collaborate with colleagues to align on account/prospect research and strategy
- Demonstrate industry expertise on key business issues, processes and trends as well as develop and demonstrate Hi Marley solution domain expertise
- Continuously provide strategic plans to develop the pipeline
- Attend events and conferences to improve the Hi Marley brand visibility and network
- Accurately capture and report all aspects of account and opportunity information within a Salesforce (SFDC) system
Our take
The insurance industry can be notoriously frustrating for policyholders during the claims process, with a reported 40% of people considering a switch of insurers following a claim. This is the outcome that Hi Marley wants to help carriers avoid.
The company uses an AI-enabled communication platform designed to allow insurance carriers and their partners to talk to policyholders in real time via simple text messaging. This ultimately gives carriers more opportunities to satisfy and retain their customers.
Hi Marley has enjoyed rapid in recent years, with a quadrupling of its user base. It has also more than doubled the number of carriers using its platform, which now include the likes of American Family, MetLife, Auto-Owners, Erie, and MAPFRE. Improvements such as the addition of a suite of collaborative tools to its platform seem likely to help it maintain its edge in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2023
$12m
SERIES B
Mar 2021
$25m
SERIES B
Total funding: $62.5m
Company benefits
- Full benefits package including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Company values
- Max courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk
- Be humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together
Company HQ
Downtown Crossing, Boston, MA
Articles
Leadership
Mike Greene
(Co-Founder & CEO)Mike spent 5 years as an Accenture Management Consultant before working as an IBM Associate Partner and co-founding Futurity Group. They worked for Aon for 7 years before co-founding Hi Marley as CEO in June 2017.
Mitesh Suchak
(Co-Founder & Board Member)Mitesh was Managing Partner at Futurity Group before becoming Partner at Aon Inpoint. After 7 years, they left this role to co-found Hi Marley (originally as COO).
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