Sales Operations Analyst, Carbyne
$80-90k
+ Equity
More information about location
Emergency communication response platform
Job no longer available
Emergency communication response platform
201-500 employees
Job no longer available
$80-90k
+ Equity
More information about location
201-500 employees
Company mission
Carbyne's mission is to save lives and create safer communities by reinventing how emergency services communicate with themselves, citizens, first responders, and the state.
Role
Who you are
- We are looking for an individual who is a self-starter, a resourceful problem solver, and eager to collaborate with cross-functional teams to achieve shared goals
- If you are passionate about data, possess a strong analytical mindset, and thrive in a fast-paced environment, this is the perfect opportunity for you
- 2+ years in SaaS Sales Operations with a leading technology company
- Comfortable working with Salesforce flows, formulas, custom views, reports and dashboards
- Experience with purchase order, contract management, and proposal management
- High proficiency in Google applications
- Great problem solving and analysis skills, leadership skills, and ability to communicate well with a senior management team
- Detail-oriented with a knack for organization and process improvement. Comfortable working in a fast-paced environment while dealing with ambiguity
- Meticulous organizational skills
- Capacity to manage and prioritize a large number of requests
- Proactive, loves to help others, and excited by getting things done
- Great communication and interpersonal skills
- Passion for supporting law enforcement, first responders, and other government agencies
What the job involves
- Carbyne is seeking a highly motivated and analytical Sales Operations Analyst to join our dynamic Sales Operations Team
- As a trusted advisor to our commercial team, you will leverage your expertise in data analysis and process improvement to drive sales efficiency and revenue growth
- Develop customer agreements in collaboration with Sales, Leadership, Legal, and Finance assistance
- Work closely with the CSM and the sales teams on client requests and inquiries
- Participate in the RFP/customer solicitation process by working with internal SMEs
- Assist with proposal content moderation in Responsive or other content management tool
- Develop and maintain workflows and processes
- Collaborate with the Finance and Product teams to manage and maintain product catalogs, price books, pricing rules, and discount schedules
- Create and maintain all documentation related to CRM maintenance process (SOPs)
- Collaborate with internal resources to ensure reports are translated into actions, and results are monitored
- Build Salesforce reports and dashboards based on business and leadership needs
- Provide accurate data for Weekly Deal Reviews and pipeline meetings
- Optimize the customer journey and sales cycle by developing and executing operational plans
- Proactively work with business leaders across departments to support business decisions, including growth/churn strategy, territory optimization
- Continually seek opportunities for improving team performance through thoughtful examination of processes, technology systems/tools, and personnel
Our take
Carbyne aims to create live and transparent emergency communication channels between citizens, emergency call centers, first responders, and the state. The idea of Carbyne is to create increased efficiency in emergency management. To achieve this goal, Carbyne has developed a unified platform for communication, delivering advanced IP-enabled communication features and caller solutions.
The value of Carbyne has been acknowledged by the investment community, with the company having raised in excess of $120 million from external funding. Founders Fund, Elsted Capital Partners, FinTLV and Kraft Group have been among the investors in Carbyne.
Competitors in Carbyne’s market includes RapidSOS, Rave, LiveSafe, Pocketstop LLC, Alertus, and ePACT. The company has been focused on securing new partnerships, most recently with Axon, a public safety company that provides real-time crime centre technology.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2022
$56m
SERIES C
Jun 2021
$20m
SERIES B
Total funding: $136.9m
Company benefits
- Remote + Hybrid Work Environment
- Health Insurance
- 401k Matching (4% Of Your Salary)
- Generous Meal Plan
- Home Office Budget
- Cell Phone & Internet Plan Reimbursement
- Options Agreement
- Free UDemy Courses
Company HQ
NoMad, New York, NY
Leadership
Amir Elichai
(Chairman, CEO & Founder)Spent over 9 years in the Israeli Special Forces and Ministry of Defense, before founding Sky Projects Holdings in 2010. Founded Carbyne in January 2014, serving as CEO and additionally as Chairman since 2020.
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