Implementation Project Manager, BuildOps
$105-140k
Salary dependent on location. + Equity Grant + Bonus
Management software for commercial contractors
Be an early applicant
Management software for commercial contractors
501-1000 employees
Be an early applicant
$105-140k
Salary dependent on location. + Equity Grant + Bonus
501-1000 employees
Company mission
To build the system that helps commercial contractors shape the future of the trades.
Role
Who you are
- 4+ years of project management or implementation experience, preferably in SaaS, construction tech, or a related B2B technology environment
- Proven track record managing complex, multi-phase implementation projects with enterprise customers
- Exceptional communication and stakeholder management skills—able to interact confidently with executives, consultants, and technical teams
- Strong organizational and planning skills; you can juggle multiple projects and maintain attention to detail
- Comfort working cross-functionally in a fast-paced, high-growth environment
- PMP, CSM, or similar certification is a plus
What the job involves
- As an Implementation Project Manager (PM) at BuildOps, you’ll act as the General Contractor (GC) of our customer implementation projects—leading cross-functional teams, managing timelines, and ensuring successful onboarding of our largest Enterprise and Strategic accounts
- While your primary focus will be on our top-tier customers, you may also support projects in our Corporate and Mid-Market segments as needed
- You will be the central point of coordination—bridging the gap between BuildOps teams, our customers’ leadership, and external stakeholders (including private equity firms, consultants, Value Added Resellers (VARS), and customer SMEs)
- Your goal: deliver a seamless implementation experience that drives adoption, satisfaction, and measurable business outcomes
- Act as the General Contractor (GC) of your implementation projects—owning scope, timeline, communication, and delivery
- Work with the sales team to review sales artifacts and ensure all relevant customer information is transferred to the implementation team
- Schedule and conduct kickoff calls with customers to establish project goals, timelines, and success criteria
- Create and maintain detailed project plans, updating regularly in collaboration with customer stakeholders
- Schedule regular project calls with customers and internal teams to track progress and address issues
- Request and assemble implementation resources (e.g., Implementation Manager, Solutions Architect, Data Analyst, etc.) based on project needs
- Ensure critical milestones are achieved, obtaining customer signoff on key implementation deliverables
- Serve as the primary point of contact for customer leadership teams, private equity sponsors, and external consultants during implementation
- Collaborate closely with BuildOps’ internal teams—including Sales, Solutions, Data, Enablement, and Product—to ensure a cohesive customer experience
- Create and distribute regular internal and external status reports summarizing progress, risks, and next steps
- Build trusted relationships with executive stakeholders, driving accountability and clarity throughout the project lifecycle
- Work with the implementation team to identify risks early and escalate issues internally or externally before they become blockers
- Champion best practices and process improvements to drive efficiency, scalability, and customer satisfaction
- Act as a culture carrier—modeling what it means to be a Builder at BuildOps: resourceful, collaborative, and customer-obsessed
Our take
BuildOps offers a tailored management software platform catering to the real estate sector, allowing its clientele to enhance cash flow and profit margins. Through its all-in-one invoicing and billing workflow, coupled with a robust financial reporting platform, BuildOps equips customers with the tools needed for streamlined operations.
The company's strategic focus on sub-contractors within the construction and real estate industry sets it apart in a market where many management platforms struggle to integrate diverse functionalities. Unlike its competitors, BuildOps has mastered the all-in-one approach, mitigating miscommunication and confusion often stemming from disparate silos of information.
In a landscape worth billions, BuildOps has swiftly carved out a niche, positioning itself for significant growth in the years to come. Recently; the company secured new funding and cemented its status as a unicorn. This is a sure sign of investors' confidence in the company's vision and its potential to revolutionize management software for the modern commercial contractor.
Freddie
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2025
$127m
SERIES C
May 2023
$50m
EARLY VC
Total funding: $225.8m
Company benefits
- Financial: Competitive base salary. Generous equity options. Performance bonuses for 95%+ employees. Bi- annual performance & compensation reviews. RRSP & 401k employee contribution plan.
- Health & Family: Health/dental/vision insurance as of Day 1. Paid parental leave. Life insurance + disability insurance. Employee Family Assistance Program (EAP).
- Other Perks: Flexible PTO. Home-office allowance. Hybrid flexibility. Access to awesome office spaces (in L A , Toronto, and Raleigh). Team retreats & off- sites.
Company HQ
Santa Monica, CA
Leadership
Alok Chanani
(Co-Founder & CEO)Previously a Board Member at Wharton Angel Network, CEO at USA Commercial and Summer Associate at the Bernstein Companies.
Steve Chew
(CSO)Currently Community Lead at StartX. Previously Co-Founder and CEO at Swerv and Vice President of Marketing at Fundly.
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