Manager of Sales Development, Ramp

• Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals
• Minimum of 4 years of experience building and leading sales development teams with a proven track record of exceeding goal
• Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
• Experience managing or selling into enterprise accounts with complex, longer sales cycles
• A passion and excitement for hiring, with a thoughtful approach to team planning and development
• Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
• Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
• Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
• Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills

Desirable

• You will be a front-line manager to a group of Enterprise Sales Development Representatives who are responsible for outbound prospecting and pipeline generation against Ramp's largest, most strategic accounts
• This is an opportunity to build the enterprise SDR management function from 0→1 — you will be working with high-performing SDRs who have been promoted internally at Ramp and operate on a named book-of-business model with complex, multi-threaded deal cycles
• You will be responsible for 1:1 coaching and mentoring, as well as developing strategy and working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for the enterprise segment
• As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp's enterprise sales development motion
• Build and scale the enterprise SDR management function — defining team structure, playbooks, and processes for a named-account, book-of-business motion
• Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual SDRs to ensure key performance metrics are met
• Hire and train new SDRs on Ramp's product, enterprise buyer personas, competition, and tools through various methods (ie. role-plays)
• Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on time management, objection handling, enterprise prospecting tactics, and active listening skills
• Coach SDRs on complex, multi-threaded enterprise outbound — including account research, executive messaging, and strategic pipeline generation
• Strategize with enterprise AEs, sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
• Report on team performance and forecast to senior leadership
• Improve team output and efficiency over time by optimizing systems and processes
• Establish a library of prospecting resources for the enterprise SDR team
• Represent the Enterprise Sales Development team cross-functionally with leaders of other departments