Staff Infrastructure Engineer, Twelve Labs

• Prior top-secret clearance is a plus though not required
• 10+ years of experience as an infrastructure engineer
• Experience building and operating infrastructure in cloud environments such as AWS, GCP, and Azure
• Hands-on experience building infrastructure for GovCloud or air-gapped environments
• Hands-on experience with IaC (Infrastructure as Code) tools such as Terraform or Ansible
• Experience operating container-based workloads with Kubernetes
• Scripting and automation experience with languages such as Python, Go, or TypeScript
• Experience designing and operating CI/CD pipelines
• Experience designing infrastructure architectures aligned with security and compliance standards, including audit support
• Experience building advanced monitoring and logging systems

Desirable

• We’re looking for a Staff Infrastructure Engineer to join our Government pod. You will design, build and operate a secure and scalable foundation for our multimodal models and indexing platform end-to-end in GovCloud or fully air-gapped environments
• You will automate with Terraform, establish CI/CD & software-supply-chain controls, and deliver robust observability and incident response
• As part of our Government pod, you'll help deliver state of the art TwelveLabs’ models and products for U.S. public-sector customers
• You will ensure that our platform works in highly regulated GovCloud or air-gapped environments
• The work blends deep engineering with security and compliance designing to the FedRAMP and DoD SRG Impact Levels
• You’ll build for constrained networks & hardware, rigorous supply-chain practices, and high-reliability operations
• Design, build, and operate the inference, indexing and search infrastructure for our multi-modal foundation models and platform in GovCloud and on-premise or air-gapped environments for public sector customers
• Automate and scale deployments using Infrastructure as Code (IaC) with Terraform and Ansible; produce repeatable, hardened environments
• Optimize for security, compliance, and efficiency with advanced monitoring and security frameworks
• Stand up observability (metrics, logs, traces) with clear Service Level Objectives (SLOs) and actionable alerting; own incident response playbooks and post-incident reviews
• Build air-gapped delivery pipelines—Continuous Integration/Continuous Delivery (CI/CD), patching, and update workflows—with signed artifacts and Software Bills of Materials (SBOMs) for software-supply-chain integrity