Sales Development Representative, Ada

Salary not provided

Salesforce

Outreach

Junior and Mid level

Toronto

4 days a week in office

AI customer service company

Open for applications

AI customer service company

501-1000 employees

B2BArtificial IntelligenceCustomer serviceMachine LearningSaaSAutomation

Open for applications

Salary not provided

Salesforce

Outreach

Junior and Mid level

Toronto

4 days a week in office

501-1000 employees

B2BArtificial IntelligenceCustomer serviceMachine LearningSaaSAutomation

Company mission

To repair broken brand interactions and restore the customer experience.

Job

Company

Role

Who you are

If you are looking forward to rolling up your sleeves and making an impact not only on Ada's growth but on the success of the businesses you'll be working with, this role is definitely for you
You have excellent written and verbal communication skills
You’re results-driven but the team is greater than the sum of its parts
You are deeply curious, crave feedback, and are excited about learning in an accelerated environment
You are highly motivated and love to make cold calls
You are an outside-the-box thinker, this job will test your creativity and adaptability
Previous SaaS experience is a plus, but there are many pathways to sales success!

What the job involves

As a Sales Development Representative, you are representing Ada as the first point of contact with potential clients
You'll become an expert on communicating the value of our AI Agents, consulting with prospective clients across different industries, learning about their business challenges and goals, and how Ada can help
You'll go through an amazing training program where you'll gain product knowledge and learn to use a variety of sales tools
Crafting and deploying personalized omni channel campaigns to prospective clients
Qualifying prospective clients on video and phone calls
Becoming an Ada product expert
Developing new outbound prospecting strategies, and optimizing existing ones
Using modern sales tools including Outreach, Linkedin, Gong, Vidyard, and Salesforce
Collaborating with Account Executives to build long-term relationships with new accounts

Application process

Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position

Our take

More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.

The company has automated billions of brand interactions and supports over 320 brands across the globe including Zoom, Facebook and Square. Its technology includes a no-code platform, which lends to its popularity. Ada has focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.

Freddie

Company Specialist at Welcome to the Jungle

Insights

-29% employee growth in 12 months

Glassdoor (3.7)

Company

Company benefits

Generous stock option plan
Unlimited vacation
Wellness account
Extended health coverage
Dental/optical/travel insurance
Life insurance
Employee and family assistance plan
Flexible work schedule
Digital first, fully remote with WFH budget
In-house social worker
Paid parental leave for Canadian and U.S. residents
Development opportunities

Company HQ

Wellington Place, Toronto, ON

Leadership

Mike Murchison

(CEO & Co-founder)

Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.

David Hariri

(Designer, Developer & Co-founder)

Experience as Developer for Teehan+Lax, and co-founder of Volley.

Salary benchmarks

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