Expert Legal Counsel, Vonage
Product
$184-242k
Cloud-based communications APIs
Open for applications
Cloud-based communications APIs
1001+ employees
Open for applications
$184-242k
1001+ employees
Company mission
To make communications more flexible, intelligent, and personal to help enterprises stay ahead.
Role
Who you are
- Admitted to at least one state bar in the US (or UK-qualified solicitor or barrister in the UK) with 7+ years post-bar admission/qualification experience
- Strong in-house legal experience with fast-paced, sales-driven tech, telecom, SaaS, or cloud communications companies
- Significant experience in advising product organizations across the product lifecycle
- Proven ability to manage complex, high-pressure transactions, particularly with MNOs and other carrier partners and suppliers
- Skilled in navigating cross-functional reviews and approvals in matrixed organizations
- General knowledge of data privacy laws (including GDPR) with experience integrating compliance into commercial work
- Exceptional attention to detail, verbal/written communication, and diplomacy to drive consensus
- Proactive, self-motivated team player with proven multitasking and stakeholder management skills
- High integrity with a commitment to ethical standards and effective transactional leadership
- Business-oriented mindset with strong acumen, problem-solving and project management skills
What the job involves
- Vonage is looking to hire a full-time expert legal counsel focused on providing Legal support to our global Carrier Management Team (CMT)
- Provide specialist legal advice to developers/engineers/architects/product managers/product marketing managers/corporate marketing/events relating to the development of products and solutions from identification to implementation, including preparation of appropriate contract templates
- Develop and support customer-friendly, compliant, and risk-appropriate templates for products and solutions that align with the requirements of internal Vonage teams, including Product, Commercial, Privacy, Regulatory, and Compliance, and that incorporate supplier flow-down terms
- Serve as the Legal Department’s subject matter expert in relation to Vonage products
- Collaborate with product and legal/compliance to ensure E2E support for Vonage products and services
- Provide legal guidance on risk-mitigation and disputes relating to, and other management of, traffic that is phishing or smishing-related, unsolicited, artificially-inflated or otherwise fraudulent or deceptive
- Report to the Head of Products, Partnerships, & Procurement as part of the Legal team
- Negotiate with major MNOs and MVNOs and other sophisticated suppliers
- Be comfortable working with international counterparties across diverse jurisdictions
- Possess a strong understanding of the Global telecoms regulatory landscape as well as consumer regulatory matters, antitrust, and Intellectual Property and the commercial implications of each
- Work with internal teams (e.g., carrier, sourcing, privacy, product, security, regulatory, compliance) to mitigate the risk to the business and develop practical solutions and strategies to ensure the effective management of our suppliers, carrier partners, and aggregators
- Enhance and standardize contract templates, processes, and procedures for a global framework that enables effective E2E management of suppliers, aggregators, and carrier partners
Our take
According to Vonage, technology should make business communication easier, but it currently makes it more complicated due to the various communication platforms that users need to spend time learning how to use. Moreover, users often realize that the platform is not the right choice for them after wasting a lot of time understanding how to navigate it. Vonage aims to change this by providing enterprises with a flexible cloud communications platform that simplifies business communication.
Vonage offers a unified communications solution that is easy to understand and use every day. The platform integrates communication via voice, messaging, video, and data and gives clients the flexibility to choose from a wide range of tools and integrations or to create new ones using Vonage's APIs.
Following its acquisition by Ericsson - a multinational networking and telecommunications company - Vonage has been focused on expanding its presence in wireless enterprises and broadening its global offerings. As part of this, it recently announced a collaboration with AWS, to integrate Amazon Nova Sonic with the Vonage Voice API. This collaboration further strengthens Vonage;'s position in the rapidly growing AI-driven communications market and lays the groundwork for accelerated innovation and global growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2005
$200m
SERIES E
Aug 2004
$105m
SERIES D
Total funding: $372m
Company benefits
- Medical, Dental, & Vision Coverage
- Paid Time Off
- Tution Reimbursement
- Retirement Plan
- Maternity/Paternity Leave
- Health Savings Account
- Legal Plan
- Auto, Home, & Pert Insurance
- And More!
Company HQ
Holmdel, NJ
Leadership
Niklas Heuveldop
(CEO)Niklas has been part of Ericsson since 2005, joining as a VP of Sales American Business Unit Networks. Since then, he has held numerous roles and became the CEO of Vonage and Head of Business Global Communication Platforms in 2024.
Pam Hehn Schroeder
(CFO)Pam has been part of Ericsson since 2001, joining as a Finance Leader, REgions, Broadband & Media Accounts. Since then, she has held a number of roles and became CFO of Vonage in 2024.
Neelam Sandhu
(CMO)Neelam joined Vonage as CMO in 2025. Prior to this, she spent 15 years at BlackBerry as CMO and CCO.
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