Senior Manager of Enterprise Strategy & Operations, ServiceTitan
$179.9-269.9k
+ Bonus & Equity
More information about location
1 day a week in office (Glendale, CA)
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$179.9-269.9k
+ Bonus & Equity
More information about location
1 day a week in office (Glendale, CA)
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 5-8 years of experience in high growth tech company Sales Ops and/or management consulting
- Functional experience in operations/business operations/revops, strategy, and/or finance within the SaaS space is strongly preferred (experience working with Enterprise Sales is a plus)
- 1-2+ years of leading and managing a team
- Strong analytical skills, including proficiency in excel or Gsheet modeling
- Experience with SQL/data querying and Tableau or other data visualization tool preferred
- Proven track record of working cross-functionally on key projects to deliver results
- Exceptional written, verbal, and presentation skills that allow you to partner with VP+ leadership
- Excitement to work in a fast-paced work environment tackling varied problems and evolving business circumstances
- Strong organization skills, attention to detail, and a self-starter mentality ready to create things from the ground up
- Bachelor’s degree required
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- The Senior Manager, Enterprise Sales Strategy & Operations is responsible for driving operational strategy for our Enterprise Sales organization from pipeline (Sales Development) through to close
- This person will think holistically about our Enterprise sales segment, spearhead cross-functional projects, and optimize our business workflows
- Your key stakeholders will be the Directors & SVPs of Enterprise Sales Development and Enterprise Sales
- This individual has a well-rounded background including analytical rigor, strategic project management, operational excellence, and senior-level stakeholder management
- And this person will have a self-starter mentality to own multiple strategic & operational initiatives quickly and deliver outcomes
- Oversee daily operations of and drive efficiencies within the Sales Operations functions including, KPI reporting, forecasting, capacity management, account assignment, and month-end close
- Lead high-impact strategic initiatives across the holistic Enterprise portfolio including key account engagement, automation & tooling, territory management, annual planning, etc
- Partner closely with our Sales Development and Sales leaders to help them understand performance trends, root causes, and help them improve and scale their operations
- Develop strategic initiatives and execution plans to improve Enterprise full-cycle sales performance
- Collaborate with peers across Sales, RevOps, Finance, & Marketing to deliver insights and partner on large-scale projects or analysis
- Operate in a hands-on manner to dive deep on analysis or systems, recognize hot spots, and develop solutions to ensure high quality results and improve decision making
- Manage and develop a team of a few individuals covering Enterprise Sales Strategy & Operations
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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