Senior Engineering Manager, Wayfair
Fulfillment Optimization
$172.5-190k
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
$172.5-190k
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 7+ years of experience in software engineering, with a strong focus on designing and building scalable platforms
- 2+ years of engineering management experience, leading high-caliber teams and delivering complex systems
- Experience with cloud-native platforms (e.g., Google Cloud, AWS, Azure)
- Proficiency in backend development using object-oriented languages such as C#; familiarity with legacy systems like PHP or Python is a plus
- Experience with relational and non-relational databases, and event-driven architectures
- Strong background in engineering best practices, including TDD, DDD, and CI/CD
- Proven ability to influence architecture decisions across teams and drive technical excellence
- Excellent written and verbal communication skills, with a track record of cross-functional collaboration
- Bachelor’s in Computer Science, Engineering, or a related field, or equivalent work experience
What the job involves
- The Fulfillment Optimization team is part of Wayfair’s Customer Promise organization, dedicated to ensuring fast, reliable, and cost-effective delivery experiences. We develop scalable platforms that power accurate delivery promises and optimal fulfillment plans—key drivers of customer satisfaction and business performance.
- Our mission is to improve delivery speed and consistency while balancing profitability and long-term growth. From building real-time supply chain models to optimizing cross-platform promise messaging, our work directly supports Wayfair’s scalability ambitions
- Lead and develop a team of high-performing engineers, providing mentorship, coaching, and growth opportunities
- Own the team's technical output and service performance, ensuring scalability, resilience, and operational excellence
- Partner with Product, Design, and cross-functional stakeholders to define roadmaps, set OKRs, and translate ambiguous challenges into well-defined initiatives
- Guide architecture and execution across multiple systems, with broad influence over 2–4 engineering teams
- Implement engineering best practices across the software development lifecycle, including CI/CD, code quality, observability, and incident response
- Drive technical roadmap planning, continuous improvement, and delivery of key business outcomes
- Address complex, undefined technical problems, leading efforts to design robust and scalable services
- Manage hybrid and distributed team dynamics, supporting on-call responsibilities for critical services
- Contribute to the hiring and retention of top engineering talent
- Serve as the go-to leader for deeply technical challenges within your team’s domain
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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