Workplace Experience Specialist, Clio

CA$68.9-93.3k

Salary midpoint: $81,100. We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio

Confluence
Slack
Asana
Junior and Mid level
Toronto

More information about location

1+ day a week in office

Clio

Legal practice management software

Open for applications

Clio

Legal practice management software

1001+ employees

B2BSecurityComplianceLegalSaaS

Open for applications

CA$68.9-93.3k

Salary midpoint: $81,100. We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio

Confluence
Slack
Asana
Junior and Mid level
Toronto

More information about location

1+ day a week in office

1001+ employees

B2BSecurityComplianceLegalSaaS

Company mission

Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.

Role

Who you are

  • This is a full-time in-office position for candidates who live in Toronto only
  • 2+ years of experience in office administration or facility coordinator within a corporate office environment
  • 1+ years experience coordinating in-office and/or virtual events
  • OHS First Aid level 2

Desirable

  • Experience with Slack, Confluence, Asana, and Google Drive
  • Food Safety level 1 certification

What the job involves

  • This role reports directly to the Manager, Workplace Experience and is part of the global Workplace Experience (WX) team. The WX team works closely to manage Clio spaces, design solutions for facility concerns, learn and share knowledge, and to create a truly unique workplace experience for all
  • In addition, the WX team provides operational support to employee events and People programs, working collaboratively with the People department functions as well as cross-functional teams
  • This role will be solely office-based, and will be directly involved in supporting employee events and programs in your local office and community
  • Most importantly, in this role, you are a key support for all employees in the region, championing Clio's values supporting business priorities, and facilitating an exceptional, and uniquely local, workplace experience
  • Front office management and reception, including visitor and employee sign-in and access systems, mail management, and all other shipping/receiving
  • Orienting employees and guests to the space through conducting site tours and wayfinding
  • Maintenance of office space, ensuring they are well-stocked, clean, and welcoming; including light cleaning of communal spaces
  • Identify facility deficiencies, coordinate repairs, and track deficiency status
  • Maintenance of facility, completing regular facility inspections, keeping up-to-date facility inspection records, and coordination with building services for repairs and maintenance
  • Act as the local contact for planning and coordination of onsite design-build projects, renovations, and office relocations as needed
  • Planning, coordination, communication, and hosting of internal and external events, including company meetings, monthly mixers, holiday parties, and team socials/on-sites
  • Maintain workplace policies and procedures to ensure compliance with local and federal regulations
  • Collaborate with cross-functional teams, including People, IT, and OCEO, to ensure workplace policies and programs are executed and aligned with business objectives
  • Regular facility inspections to ensure all mechanical, electrical, and structural systems are operational
  • Oversight of the physical security of Clio's office ensuring secured systems are operational, site access badges are managed, and liaising IT/Security team as needed
  • Sit on the Global H&S Committee and assist with H&S investigations as needed
  • Assist with workplace technology systems, including AV equipment, video conferencing systems, and space operations software
  • Manage vendor relationships for F&B, socials, and office supplies
  • Tracking and processing workplace experience expenses through internal software programs
  • Collect and analyze data to measure the effectiveness of workplace experience programs and recommend improvements
  • Employee Experience projects as required

Our take

Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.

Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.

Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.

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Kirsty

Company Specialist at Welcome to the Jungle

Insights

Some candidates hear
back within 2 weeks

Company

Company benefits

  • Company equity
  • $500 contribution when you become a parent and/or guardian
  • 4-week minimum vacation
  • Work from home when you need to (role-specific)
  • Parental leave options for moms and dads
  • Customizable extended health benefits (including $2000 per year to spend on counseling)
  • Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
  • RRSP-matching

Company values

  • Giving Back - we’re committed to creating positive social change in the community
  • Creating Better Work Environments - we believe that a diverse and inclusive culture is a competitive advantage that benefits both our employees and customers
  • Thriving as a Team - we live by seven core values on how to thrive, have fun, and win as a team

Leadership

Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.

Rian Gauvreau

(Board Member)

Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.

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