Staff Analyst, Upstart

Product Analytics

$157-217k

+ Bonus and equity

SQL
Python
Tableau
Looker
R
Senior and Expert level
Remote in US

More information about location

Upstart

AI lending marketplace

Open for applications

Upstart

AI lending marketplace

1001+ employees

B2CMarketplaceLendingFinancial Services

Open for applications

$157-217k

+ Bonus and equity

SQL
Python
Tableau
Looker
R
Senior and Expert level
Remote in US

More information about location

1001+ employees

B2CMarketplaceLendingFinancial Services

Company mission

To enable effortless credit based on true risk.

Role

Who you are

  • Strong analytical and quantitative background with at least 8+ years professional experience, preferably with meaningful experience in product analytics
  • Proficiency in data analysis tools (SQL, Python / R, Looker / Mode / Tableau, etc.)
  • Degree in Analytics, Data Science, Economics, Engineering, Mathematics or other quantitative field
  • Strong communication and analytical storytelling skills, experience deriving actionable insights from analysis, a well-balanced rigorous and creative approach to solving difficult and unstructured problems

Desirable

  • Experience in technology, marketplace, fintech companies with knowledge of consumer financing
  • Ability to craft executive-ready narratives around complex business or performance topics, leveraging visualization and dashboards to successfully influence and drive C-level decision-making
  • Deep expertise in applying analytics and data science techniques to drive impacts in product organizations, such as funnel analysis, AB testing, user segmentation, market analysis/sizing, etc
  • Experience in coaching and mentoring junior team members on technical subjects

What the job involves

  • As a Staff Analyst on the Personal Loans team at Upstart, you’ll be responsible for driving understanding, insights, decision-making, and data infrastructure relating to the development, optimization, and enhancement of our Personal Loans product
  • You’ll partner with our Product Management, Engineering, Data Science, and Marketing teams to drive Upstart’s product innovation and growth
  • Partner cross-functionally with product and engineering leaders to set the product strategy and analytics roadmap for our Personal Loans product
  • Effectively use analytics tools to understand user behavior, funnel performance and the outcome of our product efforts, and make proactive recommendations on how to grow effectively
  • Develop appropriate analytical frameworks to drive better decision-making, such as cohort analysis, funnel analysis, A/B testing, segmentation, etc
  • Design and conduct quantitative analysis to test hypotheses about our users and the way they interact with our product, and collaborate with partners to prioritize the right problems and opportunities
  • Collaborate with analytics engineering and software engineering to continuously uplevel our product data capabilities, making new data available as the business expands, and accelerate time to insights
  • Coach and mentor product analysts on the team

Our take

Business startups across the world usually seek out funding, but this is often difficult for companies led by millenials. Millennial entrepreneurs with an excellent track record in business are increasingly requiring access to these loans, but their lack of credit history results in proposals frequently being declined.

Upstart provides loans that are aimed towards the target audience of millennials with entrepreneurial intentions, offering low interest rates that average at 12%. The company claims these rates are 10% lower than traditional lenders, and the service aims towards ensuring that the client is subject to no further fees (such as prepayment penalties).

Upstart claims that its unique selling point lies in the fact that its loans are funded the day after approval. Whilst the service focuses on personal loans for business, the company has also expanded to offer loans for car refinancing. Over 2022 and 23, Upstart's stocks fell dramatically and an investigation was undertaken by a law firm representing the company's long-term investors over alleged security law violations by its board of directors. However, the end of 2023 saw a 20% stock value rise for Upstart after its partnership with Mutual Security Credit Union led to a rise in customers, indicating that it is on the up after a difficult two years.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

-16% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Apr 2019

$50m

SERIES D

Mar 2017

$32.5m

SERIES D

Total funding: $135.7m

Company benefits

  • Comprehensive health plans
  • 401k Plan
  • Life insurance
  • Disability insuranc
  • Generous vacation policy
  • Flexible time off
  • Parental leave
  • Technology equipment budget
  • Personal development budget
  • Various clubs and extracurricular activities
  • Catered lunches
  • Fully-stocked micro-kitchen

Company values

  • Every second counts
  • Do the right thing even when it's hard
  • Make clever use of numbers
  • Be smart and know you might be wrong
  • Don't assume it can be done

Company HQ

South San Mateo, San Mateo, CA

Leadership

David Girouard

(CEO)

They started their career at Accenture and Booz Allen & Hamilton before working in Product Management at Apple and Virage. They left their role of 8 years as President of Enterprise at Google to found Upstart in March 2012.

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