Senior Strategy & Operations Manager, Talkiatry
$150-160k
Plus a 10% annual performance bonus, depending on experience
Personalized mental healthcare provider
Be an early applicant
Personalized mental healthcare provider
201-500 employees
Be an early applicant
$150-160k
Plus a 10% annual performance bonus, depending on experience
201-500 employees
Company mission
To transform psychiatry with accessible, human, and responsible care.
Role
Who you are
- 4-8+ years of experience in strategy, operations, analytics, consulting, investment banking, or high-growth technology environments
- Advanced experience developing analytical solutions using SQL (required) and data visualization or programming tools such as Python, R, Tableau, Power BI, or Google Sheets
- Strong financial and operational modeling capabilities, including forecasting, capacity planning, and scenario analysis
- Demonstrated experience leading complex, cross-functional initiatives with executive visibility and measurable business impact
- Exceptional ability to turn large, complex datasets into clear insights, applying strong business judgment even in ambiguous or unfamiliar domains
- Outstanding communication skills, able to translate sophisticated analysis into structured, decision-oriented narratives for senior stakeholders
- Awareness of emerging trends in technology, analytics, and data-driven decision-making
What the job involves
- We’re seeking a Senior Manager, Strategy & Operations to drive enterprise-level priorities and shape the trajectory of Talkiatry’s growth
- This role sits at the center of strategy, analytics, and execution — leading the initiatives that most directly impact our clinicians, patients, and long-term performance. You will operate as a thought partner to senior leadership, owning high-stakes, cross-functional workstreams from problem definition through execution and measurable impact
- As a Senior Manager, you won’t just analyze or execute, you will define what matters. You will proactively identify opportunities, influence company priorities, and build scalable systems that improve how Talkiatry operates
- You will regularly present to executive leadership, guide resourcing and investment decisions, and help translate long-term strategy into operational reality
- Drive growth and performance: Identify, size, and prioritize the highest-leverage opportunities to improve Talkiatry’s performance — from supply and demand expansion to segmentation strategy, clinician productivity, and patient experience. Frame ambiguous problems and influence company-level decisions through rigorous analysis
- Own initiatives end-to-end: Define complex problems, develop structured recommendations, and deliver measurable outcomes across multi-quarter workstreams. Establish KPIs, align stakeholders, and ensure durable operational impact — not just one-time insights
- Lead cross-functional strategy execution: Manage high-visibility initiatives that cut across Clinical, Operations, Marketing, and Product. Navigate competing priorities, drive alignment among senior stakeholders, and ensure timely execution against company goals
- Turn data into action: Analyze sophisticated datasets, build forecasting and performance models, and translate insights into clear executive-level recommendations. Elevate analytical rigor and embed data-driven decision-making across teams
- Shape long-term strategy and planning: Partner with leadership on quarterly and annual planning cycles. Define success metrics, develop dashboards, support scenario modeling, and provide insight into performance trends that inform investment and resourcing decisions
Our take
Awareness of the importance of mental health is growing worldwide, with many people seeking psychiatry to improve their mental wellness and quality of life. However, psychiatrist waiting lists and a "one size fits all" approach to mental health often prevent people from receiving the support that they need.
Talkiatry provides a personalized mental health marketplace, matching users with in-house psychiatrists based on preliminary assessment answers. Whilst the company inevitably faces competition from other online psychiatry marketplaces, Talkiatry shows the potential to stand out through its personalized, flexible, and insurance-first approach.
Healthtech is growing in strength, and with various partnerships and substantial funding to its name, Talkiatry is poised for future success. As the company continues to innovate and scale, the future looks bright for this company in the evolving healthcare landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2026
$210m
SERIES D
Jun 2024
$65m
SERIES C
Total funding: $408m
Company benefits
- Flexible location: Work remotely across the US or from our HQ in NYC
- Health insurance 100% covered on day one
- 401(k) match with match
- Generous PTO plus paid holidays
- Paid parental leave
Company HQ
Chelsea, New York, NY
Leadership
Robert Krayn
(Co-Founder & CEO)Experience as an Analyst for BNY Mellon from 2012 to 2013 and Guggenheim Partners from 2013 to 2014. Vice President of MidOcean Partners from 2014 to 2019.
Georgia Gaveras
(Co-Founder & Chief Medical Officer)Previously the Director of the Comprehensive Psychiatric Emergency Program at NYC Health + Hospitals. They were also an Attending Psychiatrist at Cohen Children's Medical Center and spent 10 years at Mount Sinai Health System as an Attending Psychiatrist and Director.
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