Sales Engineer, Yotpo
Plus equity in options
4 days a week in office
eCommerce marketing platform
Posted today
eCommerce marketing platform
501-1000 employees
Posted today
Plus equity in options
4 days a week in office
501-1000 employees
Company mission
Yotpo's mission is to provide brands with everything they need to create winning customer experiences, from discovery to purchase.
Role
Who you are
- 3+ years of relevant experience in pre-sales engineering, solutions engineering, customer success, or consulting, including 2-3 years working directly with customers
- Experience with web technologies such as RESTful APIs, HTTP, JavaScript, HTML, and CSS
- Strong presentation skills and confidence presenting to large audiences
- Ability to build relationships with business and technical stakeholders at all levels
- Skilled at articulating and documenting both product-specific and high-level technical solutions to solve business problems
- Experience understanding and mapping commercial problems to technical solutions
- Background in eCommerce and/or SaaS preferred
- Digital marketing and/or advertising technology experience preferred
- If you don’t meet 100% of the qualifications outlined above, that’s okay!
- We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you
What the job involves
- At Yotpo, we’re on a mission to help brands win in a customer-centric world. Our platform powers industry-leading solutions for user-generated content, visual marketing, loyalty programs, referrals, and more — all driven by cutting-edge AI technology
- As a Sales Engineer, you’ll be a key partner to our sales teams, helping top brands across the US and Canada unlock their full potential with Yotpo
- Partner closely with sales teams, partners, product, and industry specialists to plan and execute sales campaigns
- Work with the Yotpo Account Executives to help them close deals by providing both technical, product and business expertise internally and directly to prospects
- Lead client discovery and workshop sessions to ensure proposed solutions address business challenges, meet KPIs, and deliver fast ROI
- Prepare and present both standard and custom technical demonstrations of the Yotpo Reviews and Loyalty to prospective clients
- Ensure potential customers understand the solution (technical & services) and resource requirements for successful implementation
- Capture and document client requirements to provide a scope of work and recommended solutions
- Provide feedback to product and engineering teams on market requirements and potential enhancements
Our take
The retail sector is continuing its decisive pivot towards eCommerce, creating a vast and growing market for innovative eCommerce tools and software. Yotpo is a SaaS-based eCommerce marketing startup offering integrated data-driven loyalty, SMS marketing, and review solutions, amongst others, on a single platform.
The company has already secured strategic partnerships with major eCommerce platforms including Shopify, Salesforce, and Adobe. In a sector where the breadth of reach is key, it is wise to deepen existing partnerships and continue with new acquisitions - both of which appear to have remained a priority for Yotpo alongside the launch of its eCommerce Retention Marketing Platform in 2023.
Its focus on a single platform and integrated experience is likely to be a success, as the spate of new eCommerce tools is creating a real need for streamlined and optimised management as the sector develops. If Yotpo can become the one-stop shop of choice for vendors of all sizes, it stands to capitalise well on the growing eCommerce sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Sep 2021
$30m
LATE VC
Mar 2021
$230m
SERIES F
Total funding: $452.6m
Company benefits
- Private healthcare, dental and optical included
- Pension contribution
- Voluntary death in service policy
- Cycle to work scheme
- Generous PTO, volunteer days, holidays and flex days
- Individualized career development, rewards and recognition
- Wellness and philanthropic programming and events
- Hybrid work model
Company HQ
Hudson Square, New York, NY
Leadership
Tomer Tagrin
(Co-Founder & CEO)Served for 2 years in the Israeli Defense Force, then founded Ikick and worked as a Chip Design Developer for Intel. Started working as a Contributor for The Next Web in 2010, and co-founded Yotpo in November 2010.
Omri Cohen
(Co-Founder & COO)Served in the Israel Defence Forces for 2 years and then went on to become a student at the ASIC Team at Essence Security. Left after 1 year to co-found Yotpo.
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