People Operations Lead, Spark

$125-140k

In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. We believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash

Airtable

Asana

Senior and Expert level

Remote from US

More information about location

Helping Medicare brokers build the insurance business of their dreams

Job no longer available

Helping Medicare brokers build the insurance business of their dreams

101-200 employees

FintechHealthcareB2BInsurance

Job no longer available

$125-140k

Airtable

Asana

Senior and Expert level

Remote from US

More information about location

101-200 employees

FintechHealthcareB2BInsurance

Company mission

To help independent Medicare brokers build the insurance business of their dreams.

Job

Company

Role

Who you are

The ideal candidate has a strong background in HR operations, excellent organizational skills, and a passion for fostering a positive workplace culture
5+ years of progressive HR experience and/or People Operations
Exceptional change management, problem-solving, and collaboration skillset
Strong knowledge of HR best practices, employment law, and regulatory requirements
Demonstrated experience in strategic planning and execution of HR initiatives
Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization
Proven ability to manage multiple priorities and projects in a dynamic, fast-paced environment
Proficiency in HRIS systems and HR analytics
High value of integrity
Experience rolling off of a PEO and bringing Benefits in-house

Desirable

Familiarity with these Systems:
Sequoia
Airtable
Radford/PAVE Compensation (or similar)
Greenhouse
Lattice
Asana
Experience in a fast-paced, high-growth environment
Ability to navigate ambiguous situations and pivot when applicable

What the job involves

Spark is hiring a People Operations Lead responsible for managing and enhancing all aspects of the employee lifecycle, from recruiting to offboarding
This role requires a deep understanding of HR policies and procedures and the ability to propose creative solutions to complex problems
The People Operations Lead will work independently, requiring limited guidance on new assignments, and collaborate effectively with colleagues to ensure a positive and productive work environment
They will also play a key role in employee engagement, benefits administration, performance management, and compliance with labor laws
Serve as a strategic partner to the VP, People, providing insights and recommendations on organizational design, process optimization, and building systems for scale to 200+ employees
Lead back-end processes to enhance employee engagement, retention, and performance
Develop talent management programs, including performance management, succession planning, and leadership development
Foster a diverse and inclusive workplace by promoting equitable hiring practices and employee development opportunities
Ensure compliance with all federal, state, and local employment laws and regulations, including effectively managing all LOAs
Oversee the development and implementation of HR policies and procedures, and keep the handbook up to date on progressive HR practices
Design and manage competitive compensation and benefits programs that attract and retain top talent
Conduct regular market analysis to ensure compensation structures are aligned with industry standards
Oversee the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives
Optimize HR processes and systems to improve efficiency and effectiveness
Leverage HR data and analytics to drive decision-making and measure the impact of HR initiatives
Oversee HR technology platforms and ensure their effective utilization
Champion a positive and inclusive workplace culture that reflects the company’s values
Develop programs that enhance employee experience, including onboarding, training, and recognition initiatives
Lead efforts to continuously improve employee engagement and satisfaction
By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it

Our take

Medicare is the national health insurance package for US citizens over the age of 65, with most people that seek to enrol in a plan making use of brokers to help them evaluate and select options. Spark is a technology company and “concierge” service that partners with independent Medicare brokers and provides a platform that helps them navigate and build retirement benefit packages for customers.

Handling the marketing, sales support, back office, and compliance requirements of Medicare brokering, Spark bridges the gap between insurance agents and their customers. The company already has partnerships with more than 100 leading Medicare agencies that represent over 3400 brokers, a good starting point from which to grow.

Agetech is a growing market, due to an aging population and longer lifespans, and Spark has benefitted from an increased demand and interest in Medicare brokering. Highlighting this is its 2024 raise of a $25 million Series B funding round that will support its future growth and product development.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 4 rounds)

Jan 2024

$25m

SERIES B

Jan 2023

$15m

SERIES A

Total funding: $53.6m

Company benefits

Paid holidays - Everyone needs a healthy, happy, and productive life. This means you'll need time to rest & recover without restrictive holiday limits
Flexible, remote working - We want you to work when and where you're most productive, whether you’re an early bird or a night owl
Medical, dental and vision benefits - Enjoy the best medical, dental and optical coverage money can buy. We've got you and your family covered for all eventualities
Meaningful equity - You’ll be contributing to the team's success, so you deserve to share in it. Everyone in our team gets a meaningful equity allocation
Top of the line equipment - We’ll set you up with the right tools to do your best work—starting with a MacBook Pro, 4K monitors, & the right software to get the job done
Parental Leave - Up to 12 weeks for birthing parents and up to 8 weeks for non birth parents
2 week Sabbatical after 5 years of employment
Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
Monthly Remote Work Stipend (help cover costs of home-office needs)
401K
A team that cares - You’ll be joining a team of smart, capable, helpful people that want you to win, our clients to be wowed, and our business to grow

Company values

Take nothing for granted: We serve partners and clients with unique needs and backgrounds. Our team's empathy reflects that diversity
Strive for excellence: We are ambitious, self-reflective and committed to growth
Explicit accountability, broad responsibility: We clearly identify ownership, anticipate the needs of our teammates, and reward proactive initiative
Succeed as a team: We celebrate wins, small and large, and recognize that success is a team effort

Company HQ

Civic Center, New York, NY

Articles

Spark Advisors raises $25 million

Exclusive: Medicare navigation startup Spark gets $15M Series A

Spark Advisors Raises $3.6M in Funding

New Hire Experience

Leadership

James Jiang

(Co-Founder & CEO)

Previously Co-Founder at Roster, Analyst at Night Owl Capital and part of the Restraucturing and Reorganisation Team at The Blackstone Group.

Diversity, Equity & Inclusion at Spark

At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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