People Operations Lead, Spark
$125-140k
In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. We believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash
More information about location
Helping Medicare brokers build the insurance business of their dreams
Posted today
Helping Medicare brokers build the insurance business of their dreams
21-100 employees
Posted today
$125-140k
In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. We believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash
More information about location
21-100 employees
Company mission
To help independent Medicare brokers build the insurance business of their dreams.
Role
Who you are
- The ideal candidate has a strong background in HR operations, excellent organizational skills, and a passion for fostering a positive workplace culture
- 5+ years of progressive HR experience and/or People Operations
- Exceptional change management, problem-solving, and collaboration skillset
- Strong knowledge of HR best practices, employment law, and regulatory requirements
- Demonstrated experience in strategic planning and execution of HR initiatives
- Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization
- Proven ability to manage multiple priorities and projects in a dynamic, fast-paced environment
- Proficiency in HRIS systems and HR analytics
- High value of integrity
- Experience rolling off of a PEO and bringing Benefits in-house
Desirable
- Familiarity with these Systems:
- Sequoia
- Airtable
- Radford/PAVE Compensation (or similar)
- Greenhouse
- Lattice
- Asana
- Experience in a fast-paced, high-growth environment
- Ability to navigate ambiguous situations and pivot when applicable
What the job involves
- Spark is hiring a People Operations Lead responsible for managing and enhancing all aspects of the employee lifecycle, from recruiting to offboarding
- This role requires a deep understanding of HR policies and procedures and the ability to propose creative solutions to complex problems
- The People Operations Lead will work independently, requiring limited guidance on new assignments, and collaborate effectively with colleagues to ensure a positive and productive work environment
- They will also play a key role in employee engagement, benefits administration, performance management, and compliance with labor laws
- Serve as a strategic partner to the VP, People, providing insights and recommendations on organizational design, process optimization, and building systems for scale to 200+ employees
- Lead back-end processes to enhance employee engagement, retention, and performance
- Develop talent management programs, including performance management, succession planning, and leadership development
- Foster a diverse and inclusive workplace by promoting equitable hiring practices and employee development opportunities
- Ensure compliance with all federal, state, and local employment laws and regulations, including effectively managing all LOAs
- Oversee the development and implementation of HR policies and procedures, and keep the handbook up to date on progressive HR practices
- Design and manage competitive compensation and benefits programs that attract and retain top talent
- Conduct regular market analysis to ensure compensation structures are aligned with industry standards
- Oversee the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives
- Optimize HR processes and systems to improve efficiency and effectiveness
- Leverage HR data and analytics to drive decision-making and measure the impact of HR initiatives
- Oversee HR technology platforms and ensure their effective utilization
- Champion a positive and inclusive workplace culture that reflects the company’s values
- Develop programs that enhance employee experience, including onboarding, training, and recognition initiatives
- Lead efforts to continuously improve employee engagement and satisfaction
- By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it
Our take
Medicare is the national health insurance package for US citizens over the age of 65, with most people that seek to enrol in a plan making use of brokers to help them evaluate and select options. Spark is a technology company and “concierge” service that partners with independent Medicare brokers and provides a platform that helps them navigate and build retirement benefit packages for customers.
Handling the marketing, sales support, back office, and compliance requirements of Medicare brokering, Spark bridges the gap between insurance agents and their customers. The company already has partnerships with more than 100 leading Medicare agencies that represent over 3400 brokers, a good starting point from which to grow.
Agetech is a growing market, due to an aging population and longer lifespans, and Spark has benefitted from an increased demand and interest in Medicare brokering. Highlighting this is its 2024 raise of a $25 million Series B funding round that will support its future growth and product development.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jan 2024
$25m
SERIES B
Jan 2023
$15m
SERIES A
Total funding: $53.6m
Company benefits
- Paid holidays - Everyone needs a healthy, happy, and productive life. This means you'll need time to rest & recover without restrictive holiday limits
- Flexible, remote working - We want you to work when and where you're most productive, whether you’re an early bird or a night owl
- Medical, dental and vision benefits - Enjoy the best medical, dental and optical coverage money can buy. We've got you and your family covered for all eventualities
- Meaningful equity - You’ll be contributing to the team's success, so you deserve to share in it. Everyone in our team gets a meaningful equity allocation
- Top of the line equipment - We’ll set you up with the right tools to do your best work—starting with a MacBook Pro, 4K monitors, & the right software to get the job done
- Parental Leave - Up to 12 weeks for birthing parents and up to 8 weeks for non birth parents
- 2 week Sabbatical after 5 years of employment
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- 401K
- A team that cares - You’ll be joining a team of smart, capable, helpful people that want you to win, our clients to be wowed, and our business to grow
Company values
- Take nothing for granted: We serve partners and clients with unique needs and backgrounds. Our team's empathy reflects that diversity
- Strive for excellence: We are ambitious, self-reflective and committed to growth
- Explicit accountability, broad responsibility: We clearly identify ownership, anticipate the needs of our teammates, and reward proactive initiative
- Succeed as a team: We celebrate wins, small and large, and recognize that success is a team effort
Company HQ
Civic Center, New York, NY
Articles
Leadership
James Jiang
(Co-Founder & CEO)Previously Co-Founder at Roster, Analyst at Night Owl Capital and part of the Restraucturing and Reorganisation Team at The Blackstone Group.
Diversity, Equity & Inclusion at Spark
- At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
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